{ "site": "https://luno.dausdk.com", "note": "Bukan laman rasmi Luno. Panduan tak rasmi oleh DausDK.", "checked": "2026-09-29", "count": 214, "facts": [ { "id": "sc.registered", "cat": "kawal", "label": "Status Luno di Malaysia", "value": "Luno Malaysia Sdn. Bhd. ialah Recognized Market Operator (Digital Asset Exchange) berdaftar dengan Suruhanjaya Sekuriti Malaysia", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "SC: List of Registered Digital Asset Exchanges (senarai dikemas kini 20 Jul 2026)", "url": "https://www.sc.com.my/regulation/guidelines/recognizedmarkets/list-of-registered-digital-asset-exchanges" }, { "type": "web", "title": "Luno: Licenses and registrations", "url": "https://www.luno.com/en-my/legal/licenses" } ] }, { "id": "sc.entity", "cat": "kawal", "label": "Syarikat Luno Malaysia", "value": "Luno Malaysia Sdn. Bhd. (No. Pendaftaran 201501011592 (1136927-A)) beralamat di Horizen Penthouse, 1 Powerhouse, Bandar Utama, 47800 Petaling Jaya", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Luno: Licenses and registrations", "url": "https://www.luno.com/en-my/legal/licenses" }, { "type": "web", "title": "SC: List of Registered Digital Asset Exchanges", "url": "https://www.sc.com.my/regulation/guidelines/recognizedmarkets/list-of-registered-digital-asset-exchanges" } ], "parts": { "name": "Luno Malaysia Sdn. Bhd." } }, { "id": "sc.list", "cat": "kawal", "label": "Exchange crypto berdaftar SC", "value": "Jadual SC senaraikan 5 exchange crypto berdaftar: HATA Digital, Luno Malaysia, MX Global, SINEGY DAX dan Kinetic DAX", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "SC: List of Registered Digital Asset Exchanges (dikemas kini 20 Jul 2026)", "url": "https://www.sc.com.my/regulation/guidelines/recognizedmarkets/list-of-registered-digital-asset-exchanges" } ], "num": 5, "conflict": "Perenggan pengenalan halaman SC yang sama masih tulis \"three Recognized Market Operators\", tapi jadual senarai 5 nama. Guna jadual (5), sebut percanggahan ni kalau perlu.", "parts": { "names": "HATA Digital, Luno Malaysia, MX Global, SINEGY DAX dan Kinetic DAX" } }, { "id": "sc.law", "cat": "kawal", "label": "Undang-undang", "value": "Didaftar di bawah Capital Markets and Services Act 2007 dan Guidelines on Recognized Markets", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Luno: Licenses and registrations", "url": "https://www.luno.com/en-my/legal/licenses" } ] }, { "id": "pidm", "cat": "kawal", "label": "PIDM", "value": "Crypto dalam Luno bukan deposit bank dan tidak dilindungi PIDM. PIDM senaraikan \"Digital currency and digital token\" sebagai produk yang tidak dilindungi", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "PIDM: Deposit Insurance System (PDF, bahagian produk tidak dilindungi)", "url": "https://www.pidm.gov.my/getContentAsset/12812ce6-34af-4187-9276-928b3d895462/188ea75b-0100-4438-8f97-d79a01d9e0cd/Deposit-Insurance-System.pdf?language=en" }, { "type": "web", "title": "SC: List of Registered DAX (Luno ialah DAX, bukan bank)", "url": "https://www.sc.com.my/regulation/guidelines/recognizedmarkets/list-of-registered-digital-asset-exchanges" } ] }, { "id": "trustee", "cat": "kawal", "label": "Pemegang amanah", "value": "Setiap withdraw MYR perlu kelulusan akhir pemegang amanah (trustee) sebelum dihantar melalui GIRO, ikut peraturan SC", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How long until my withdrawal is processed?", "url": "https://guide.luno.com/hc/en-gb/articles/11035601393565-How-long-until-my-withdrawal-is-processed", "updated": "2026-09-28" } ] }, { "id": "signup.entity.label", "cat": "kawal", "label": "Label entiti di halaman daftar web", "value": "Halaman luno.com/signup tulis \"Luno (Pty) Ltd is regulated by the Securities Commission Malaysia\"", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Safari iPhone, luno.com/signup", "shot": "LU-zero-07-signup", "url": "app://luno 8.117.1 (iOS)" } ], "semak": "Tanya Luno / semak semula selepas log masuk dari lokasi MY.", "conflict": "Entiti berdaftar SC ialah Luno Malaysia Sdn. Bhd.; Luno (Pty) Ltd ialah entiti Afrika Selatan (FSP 53314). Label di halaman daftar tak sepadan." }, { "id": "app.developer", "cat": "mula", "label": "Pembangun app di App Store", "value": "Di App Store, pembangun app Luno ialah Luno Pte Ltd (© 2025 Luno Group Holdings Ltd), dalam kategori Finance dengan rating umur 4+", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "App Store Malaysia", "shot": "LU-zero-04-appstore-info", "url": "app://luno 8.117.1 (iOS)" } ], "shots": [ "LU-zero-02-appstore-page", "LU-zero-04-appstore-info" ], "parts": { "dev": "Luno Pte Ltd" } }, { "id": "app.version", "cat": "mula", "label": "Versi app yang ditangkap", "value": "Versi app yang daus tangkap ialah Luno 8.117.1 (iOS), yang dikemas kini 4 hari sebelum 29 Sep 2026", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Laci profil", "shot": "LU-prof-02-menu-lower", "url": "app://luno 8.117.1 (iOS)" } ], "shots": [ "LU-prof-02-menu-lower", "LU-zero-02-appstore-page" ], "parts": { "v": "8.117.1" } }, { "id": "app.languages", "cat": "mula", "label": "Bahasa app", "value": "App Luno ada empat bahasa: Bahasa Melayu, English (UK), English (US) dan Indonesia", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Settings → Language", "shot": "LU-set-04-language", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "app.pin", "cat": "keselamatan", "label": "Kunci app", "value": "Bila app dibuka semula, app minta Luno PIN 4 digit. Skrin PIN ada pautan \"Forgot PIN?\" untuk yang lupa", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Skrin kunci", "shot": "LU-lock-01-pin", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "dep.methods", "cat": "duit", "label": "Cara deposit MYR", "value": "Luno Malaysia cuma ada dua cara deposit Ringgit: FPX bank transfer dan Touch 'n Go eWallet (kedua-dua ditulis \"Instant deposit\" dalam app)", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" }, { "type": "app", "title": "MYR wallet → Deposit", "shot": "LU-dep-01-methods", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "dep.fpx.fee", "cat": "duit", "label": "Caj deposit FPX", "value": "Deposit FPX percuma untuk RM100 ke atas, dan dicaj RM1.00 untuk deposit bawah RM100", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" }, { "type": "app", "title": "FPX amount", "shot": "LU-dep-02-fpx-amount", "url": "app://luno 8.117.1 (iOS)" } ], "shots": [ "LU-dep-02-fpx-amount", "LU-dep-06-fpx-review" ], "data": { "fee": 1, "freeFrom": 100 }, "parts": { "short": "percuma untuk RM100 ke atas, dan dicaj RM1.00 untuk deposit bawah RM100" } }, { "id": "dep.tng.fee", "cat": "duit", "label": "Caj deposit Touch 'n Go", "value": "Deposit Touch 'n Go percuma untuk RM100 ke atas, dan dicaj RM1.00 untuk deposit bawah RM100", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" }, { "type": "app", "title": "TNG amount", "shot": "LU-dep-07-tng-amount", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "dep.min", "cat": "duit", "label": "Deposit minimum", "value": "Deposit minimum ialah RM10.00 untuk FPX dan untuk Touch 'n Go (dua-dua skrin jumlah deposit tulis \"Minimum amount RM 10.00\")", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "FPX amount", "shot": "LU-dep-02-fpx-amount", "url": "app://luno 8.117.1 (iOS)" } ], "num": 10, "shots": [ "LU-dep-02-fpx-amount", "LU-dep-07-tng-amount" ], "parts": { "amt": "RM10.00" } }, { "id": "dep.fpx.max", "cat": "duit", "label": "Had FPX setiap deposit", "value": "Had FPX ialah RM100,000 setiap deposit, tertakluk juga pada had FPX harian bank korang sendiri", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" }, { "type": "helpcentre", "title": "How do I make a deposit using instant transfer with FPX in Malaysia?", "url": "https://guide.luno.com/hc/en-gb/articles/11035608743197-How-do-I-make-a-deposit-using-instant-transfer-with-FPX-in-Malaysia", "updated": "2026-09-15" }, { "type": "app", "title": "FPX amount", "shot": "LU-dep-02-fpx-amount", "url": "app://luno 8.117.1 (iOS)" } ], "num": 100000, "parts": { "amt": "RM100,000" } }, { "id": "dep.tng.max", "cat": "duit", "label": "Had Touch 'n Go setiap deposit", "value": "Had Touch 'n Go ialah RM500 setiap deposit", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "How do I deposit using my Touch 'n Go eWallet in Malaysia?", "url": "https://guide.luno.com/hc/en-gb/articles/12051931698845-How-do-I-deposit-using-my-Touch-n-Go-eWallet-in-Malaysia", "updated": "2026-06-22" }, { "type": "app", "title": "TNG amount", "shot": "LU-dep-07-tng-amount", "url": "app://luno 8.117.1 (iOS)" } ], "num": 500, "parts": { "amt": "RM500" } }, { "id": "dep.tng.tier", "cat": "duit", "label": "Syarat Touch 'n Go", "value": "Skrin app tulis deposit Touch 'n Go \"Available to Pro & Premium customers\", iaitu ikut tahap akaun eWallet TNG korang", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "app", "title": "TNG amount", "shot": "LU-dep-07-tng-amount", "url": "app://luno 8.117.1 (iOS)" }, { "type": "helpcentre", "title": "How do I deposit using my Touch 'n Go eWallet in Malaysia?", "url": "https://guide.luno.com/hc/en-gb/articles/12051931698845-How-do-I-deposit-using-my-Touch-n-Go-eWallet-in-Malaysia", "updated": "2026-06-22" } ] }, { "id": "dep.speed", "cat": "duit", "label": "Masa deposit masuk", "value": "Deposit FPX dan Touch 'n Go masuk serta-merta", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How long until my deposit reflects in my Luno wallet?", "url": "https://guide.luno.com/hc/en-gb/articles/11035616624797-How-long-until-my-deposit-reflects-in-my-Luno-wallet", "updated": "2026-09-16" }, { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ] }, { "id": "dep.ownname", "cat": "duit", "label": "Deposit mesti nama sendiri", "value": "Deposit dari akaun bank orang lain dipulangkan. Setiap refund dicaj admin sehingga RM5 dan diproses sehingga 14 hari bekerja", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "How do I make a deposit using instant transfer with FPX in Malaysia?", "url": "https://guide.luno.com/hc/en-gb/articles/11035608743197-How-do-I-make-a-deposit-using-instant-transfer-with-FPX-in-Malaysia", "updated": "2026-09-15" }, { "type": "app", "title": "Prevent deposit delays", "shot": "LU-dep-05-warning", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "dep.fpx.merchant", "cat": "duit", "label": "Nama penerima di FPX", "value": "Luno Malaysia Sdn Bhd", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How do I make a deposit using instant transfer with FPX in Malaysia?", "url": "https://guide.luno.com/hc/en-gb/articles/11035608743197-How-do-I-make-a-deposit-using-instant-transfer-with-FPX-in-Malaysia", "updated": "2026-09-15" } ] }, { "id": "dep.fpx.downtime", "cat": "duit", "label": "Masa FPX selalu gagal", "value": "FPX selalu gagal masa sistem bank diselenggara, biasanya sekitar tengah malam", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How do I make a deposit using instant transfer with FPX in Malaysia?", "url": "https://guide.luno.com/hc/en-gb/articles/11035608743197-How-do-I-make-a-deposit-using-instant-transfer-with-FPX-in-Malaysia", "updated": "2026-09-15" } ] }, { "id": "dep.tng.dispute", "cat": "duit", "label": "Pertikaian deposit TNG", "value": "Luno maklum balas dalam 14 hari bekerja", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How do I deposit using my Touch 'n Go eWallet in Malaysia?", "url": "https://guide.luno.com/hc/en-gb/articles/12051931698845-How-do-I-deposit-using-my-Touch-n-Go-eWallet-in-Malaysia", "updated": "2026-06-22" } ] }, { "id": "wd.fee", "cat": "duit", "label": "Caj withdraw ke bank", "value": "Caj withdraw ke bank ialah RM0.10 setiap withdraw", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" }, { "type": "app", "title": "Withdraw review", "shot": "LU-wd-03-review", "url": "app://luno 8.117.1 (iOS)" } ], "num": 0.1, "shots": [ "LU-wd-03-review", "LU-myr-02-wdtx" ], "parts": { "amt": "RM0.10", "short": "RM0.10 setiap withdraw" } }, { "id": "wd.min", "cat": "duit", "label": "Withdraw minimum", "value": "Minimum withdraw rasmi untuk Malaysia ialah RM1. Dalam app, withdraw RM1 kena caj RM0.10, jadi jumlah yang ditolak ialah RM1.10", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Are there any withdrawal limits?", "url": "https://guide.luno.com/hc/en-gb/articles/11035593777693-Are-there-any-withdrawal-limits", "updated": "2026-09-25" }, { "type": "app", "title": "Withdraw review", "shot": "LU-wd-03-review", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "wd.cutoff", "cat": "duit", "label": "Cut-off withdraw MYR", "value": "Withdraw MYR pada hari bekerja: minta sebelum 10:00, masuk sebelum 17:00; minta sebelum 12:00, masuk sebelum 20:20; minta sebelum 15:45, masuk sebelum 23:00. Kalau minta selepas 15:45, pada hujung minggu atau pada cuti umum, duit masuk sebelum 17:00 hari bekerja seterusnya", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How long until my withdrawal is processed?", "url": "https://guide.luno.com/hc/en-gb/articles/11035601393565-How-long-until-my-withdrawal-is-processed", "updated": "2026-09-28" }, { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ], "data": [ [ "10:00", "17:00", "hari yang sama" ], [ "12:00", "20:20", "hari yang sama" ], [ "15:45", "23:00", "hari yang sama" ], [ "selepas 15:45", "17:00", "hari bekerja seterusnya" ] ] }, { "id": "wd.manual", "cat": "duit", "label": "Cara withdraw diproses", "value": "Withdraw diproses secara manual, Isnin hingga Jumaat kecuali cuti umum, dan dihantar melalui GIRO (bukan Instant Transfer)", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How long until my withdrawal is processed?", "url": "https://guide.luno.com/hc/en-gb/articles/11035601393565-How-long-until-my-withdrawal-is-processed", "updated": "2026-09-28" } ] }, { "id": "wd.late", "cat": "duit", "label": "Bila patut buka tiket withdraw", "value": "Buka tiket kalau duit belum masuk lebih 2 hari bekerja selepas withdraw diproses, dan lampirkan penyata bank atau screenshot transaksi bank", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How long until my withdrawal is processed?", "url": "https://guide.luno.com/hc/en-gb/articles/11035601393565-How-long-until-my-withdrawal-is-processed", "updated": "2026-09-28" } ] }, { "id": "wd.fail.reasons", "cat": "duit", "label": "Sebab withdraw gagal (MY)", "value": "Sebab withdraw gagal di Malaysia ialah nombor akaun salah; akaun bank beku, tutup atau dormant; nombor IC tak padan; nombor pasport tak padan atau dah tamat; atau akaun pihak ketiga", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Failed withdrawal requests - troubleshooting tips for Malaysian customers", "url": "https://guide.luno.com/hc/en-gb/articles/11035593929117-Failed-withdrawal-requests-troubleshooting-tips-for-Malaysian-customers", "updated": "2026-09-23" } ] }, { "id": "limit.monthly", "cat": "duit", "label": "Had bulanan (Fully verified)", "value": "Akaun Fully verified boleh deposit sehingga RM500,000 sebulan dan withdraw sehingga RM500,000 sebulan", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ], "num": 500000 }, { "id": "limit.rolling", "cat": "duit", "label": "Had deposit dan withdraw bergulir", "value": "Had deposit dan withdraw dikira ikut tempoh bergulir, bukan bulan kalendar. Had bulanan tak reset pada awal bulan; setiap deposit dikira dalam had selama 30 hari", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Understanding limits", "url": "https://guide.luno.com/hc/en-gb/articles/11035587572637-Understanding-limits", "updated": "2026-09-13" } ] }, { "id": "wd.max.tx", "cat": "duit", "label": "Had withdraw setiap transaksi", "value": "Luno tak nyatakan had withdraw setiap transaksi untuk Malaysia. Had maksimum withdraw ikut tahap verifikasi, iaitu RM500,000 sebulan untuk akaun Fully verified", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Are there any withdrawal limits?", "url": "https://guide.luno.com/hc/en-gb/articles/11035593777693-Are-there-any-withdrawal-limits", "updated": "2026-09-25" }, { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ], "semak": "Tiada angka had setiap transaksi dalam artikel MY; tanya support sebelum withdraw jumlah besar sekali gus." }, { "id": "verify.levels.app", "cat": "mula", "label": "Tahap verifikasi dalam app", "value": "Settings → Verification tunjuk sama ada akaun \"Fully verified\" atau belum", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" }, { "type": "app", "title": "Settings", "shot": "LU-set-01-account", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "instant.fee", "cat": "beli", "label": "Caj Instant Buy/Sell", "value": "Caj Instant Buy dan Instant Sell ialah 2% untuk beli dan 2% untuk jual (dari skrin Portfolio, Buy atau Sell)", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" }, { "type": "app", "title": "Buy review", "shot": "LU-buy-04-review", "url": "app://luno 8.117.1 (iOS)" }, { "type": "app", "title": "Sell review", "shot": "LU-sell-04-review", "url": "app://luno 8.117.1 (iOS)" }, { "type": "helpcentre", "title": "Why am I being charged this transaction cost when buying or selling crypto?", "url": "https://guide.luno.com/hc/en-gb/articles/11035619475357-Why-am-I-being-charged-this-transaction-cost-when-buying-or-selling-crypto", "updated": "2026-09-27" } ], "num": 2, "shots": [ "LU-buy-04-review", "LU-sell-04-review" ], "conflict": "Artikel yuran MY tulis kos tetap 2%, tapi artikel \"Why am I being charged this transaction cost\" kata kos Instant adalah dinamik ikut sebut harga. Skrin app tulis \"Approx. 2%\".", "parts": { "pct": "2%", "short": "2% untuk beli dan 2% untuk jual" } }, { "id": "instant.fee.taken", "cat": "beli", "label": "Caj Instant diambil dalam", "value": "Caj Instant diambil dalam crypto. Caj ni juga meliputi risiko harga berubah antara masa korang mula dan masa korang sahkan transaksi", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Cost info", "shot": "LU-buy-05-costinfo", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "instant.quote", "cat": "beli", "label": "Tempoh sah quote", "value": "60 saat", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Buy review", "shot": "LU-buy-04-review", "url": "app://luno 8.117.1 (iOS)" } ], "num": 60 }, { "id": "instant.limit.myr", "cat": "beli", "label": "Had Instant Buy/Sell MYR", "value": "Had Instant Buy/Sell ialah RM1.00 hingga RM400,000 setiap transaksi", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" }, { "type": "app", "title": "Buy RM1", "shot": "LU-buy-03-rm1", "url": "app://luno 8.117.1 (iOS)" } ], "parts": { "range": "RM1.00 hingga RM400,000" } }, { "id": "instant.limit.btc", "cat": "beli", "label": "Had Instant BTC", "value": "Had Instant untuk BTC ialah BTC 0.000025 hingga BTC 3 setiap transaksi", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ] }, { "id": "instant.limit.eth", "cat": "beli", "label": "Had Instant ETH", "value": "ETH 0.001 hingga ETH 50 setiap transaksi", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ] }, { "id": "instant.limit.sol", "cat": "beli", "label": "Had Instant SOL", "value": "SOL 0.05 hingga SOL 200 setiap transaksi", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ] }, { "id": "convert.none", "cat": "beli", "label": "Tukar crypto ke crypto", "value": "Luno Malaysia tiada fungsi tukar crypto terus ke crypto lain. Crypto hanya boleh dijual ke MYR atau dibeli dengan MYR", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "How do I convert one cryptocurrency to another?", "url": "https://guide.luno.com/hc/en-gb/articles/11035594135325-How-do-I-convert-one-cryptocurrency-to-another", "updated": "2026-09-18" }, { "type": "app", "title": "Sell currency", "shot": "LU-sell-02-currency", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "repeat.fee", "cat": "beli", "label": "Caj Repeat Buy", "value": "Repeat Buy dicaj 2% setiap kali pembelian berulang dibuat, dan caj diambil dalam crypto", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Repeat buy review", "shot": "LU-rb-06-review", "url": "app://luno 8.117.1 (iOS)" }, { "type": "app", "title": "Service charge info", "shot": "LU-rb-07-feeinfo", "url": "app://luno 8.117.1 (iOS)" } ], "num": 2, "semak": "Artikel yuran MY tak senaraikan repeat buy secara khusus; kadar ikut skrin app.", "parts": { "pct": "2%" } }, { "id": "repeat.freq", "cat": "beli", "label": "Kekerapan Repeat Buy", "value": "Repeat Buy boleh diset harian, mingguan atau bulanan, dan dibayar dari MYR wallet", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Choose frequency", "shot": "LU-rb-03-freqopts", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "repeat.manage", "cat": "beli", "label": "Urus atau batalkan Repeat Buy", "value": "Untuk urus repeat buy, buka Portfolio dan pilih dompet syiling yang ada repeat buy. Di bawah baki ada senarai bertajuk REPEATING; pilih repeat buy tu untuk pause, resume atau remove", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How do I set up a repeat buy?", "url": "https://guide.luno.com/hc/en-gb/articles/11035642213661-How-do-I-set-up-a-repeat-buy", "updated": "2026-09-27" } ], "note": "Akaun daus tiada repeat buy aktif, jadi tiada skrin untuk langkah ni." }, { "id": "avgprice.none", "cat": "beli", "label": "Harga purata beli dalam app", "value": "Dalam skrin Portfolio dan dompet syiling app daus (29 Sep 2026), Luno papar baki, nilai semasa dan untung rugi, tapi tiada angka harga purata beli. Pusat bantuan Luno juga tiada artikel tentang harga purata beli", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Profit/Loss", "shot": "LU-port-05-pl", "url": "app://luno 8.117.1 (iOS)" }, { "type": "app", "title": "Dompet Bitcoin", "shot": "LU-wallet-01-btc", "url": "app://luno 8.117.1 (iOS)" } ], "note": "Carian pusat bantuan untuk average price / cost basis cuma jumpa artikel IntoTheBlock dan beza harga, bukan harga purata pengguna." }, { "id": "repeat.min", "cat": "beli", "label": "Repeat Buy minimum", "value": "Repeat Buy RM1.00 diterima sampai skrin review", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Repeat buy review", "shot": "LU-rb-06-review", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "ex.tiers", "cat": "exchange", "label": "Tier yuran Exchange (MYR, volume 30 hari)", "value": "T1 RM0–5k: taker 0.60% maker 0.35% · T2 RM5k–200k: 0.50%/0.25% · T3 RM200k–400k: 0.45%/0.20% · T4 RM400k–1j: 0.40%/0.10% · T5 RM1j–2j: 0.35%/0% · T6 RM2j–4j: 0.30%/0% · T7 RM4j–8j: 0.25%/0% · T8 RM8j–14j: 0.15%/0% · T9 >RM14j: 0.13%/0%", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ], "data": [ [ 0, 5000, 0.6, 0.35 ], [ 5000, 200000, 0.5, 0.25 ], [ 200000, 400000, 0.45, 0.2 ], [ 400000, 1000000, 0.4, 0.1 ], [ 1000000, 2000000, 0.35, 0 ], [ 2000000, 4000000, 0.3, 0 ], [ 4000000, 8000000, 0.25, 0 ], [ 8000000, 14000000, 0.15, 0 ], [ 14000000, null, 0.13, 0 ] ] }, { "id": "ex.fee.t1", "cat": "exchange", "label": "Yuran Exchange tier 1", "value": "Yuran Exchange tier 1 ialah taker 0.60% dan maker 0.35%", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" }, { "type": "app", "title": "Order form \"Fee (0.6%)\"", "shot": "LU-ex-09-buyform", "url": "app://luno 8.117.1 (iOS)" } ], "shots": [ "LU-ex-09-buyform", "LU-ex-12-market" ], "parts": { "taker": "0.60%", "maker": "0.35%", "pair": "taker 0.60% dan maker 0.35%" } }, { "id": "ex.volume.calc", "cat": "exchange", "label": "Cara kira volume 30 hari", "value": "Volume 30 hari dikira sekali sehari, iaitu jumlah dagangan korang di semua pasaran Exchange dalam 30 hari lepas (ditukar ke MYR)", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ] }, { "id": "ex.volume.app", "cat": "exchange", "label": "Di mana nampak volume 30 hari", "value": "Exchange → My Orders → SUMMARY \"30 day trading volume\"", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "My Orders", "shot": "LU-ex-04-myorders", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "ex.pairs", "cat": "exchange", "label": "Pasangan dagangan MY", "value": "Semua pasaran Exchange Luno Malaysia berasaskan MYR (contoh BTC/MYR dan ETH/MYR), dan tiada pasangan USDT", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" }, { "type": "app", "title": "Market picker", "shot": "LU-ex-06-pairs", "url": "app://luno 8.117.1 (iOS)" } ], "conflict": "Jadual had Instant dalam artikel yuran MY ada baris \"BNB/USDT\" dan \"DOGE/USDT\", tapi app MY dan senarai syiling MY tiada BNB, DOGE atau USDT. Anggap baris tu sisa dari negara lain." }, { "id": "ex.btcmyr.limits", "cat": "exchange", "label": "Had order BTC/MYR", "value": "Order BTC/MYR di Exchange mesti antara BTC 0.0001 dan BTC 100, pada harga antara RM10,000 dan RM10,000,000", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ], "data": { "minVol": 0.0001, "maxVol": 100, "minPrice": 10000, "maxPrice": 10000000 } }, { "id": "ex.btcmyr.min.app", "cat": "exchange", "label": "Minimum order BTC/MYR dalam app", "value": "Pada 29 Sep 2026, bila daus taip RM1, app keluar ralat \"Must be larger than RM 33\" untuk market order dan \"RM 34\" untuk stop-limit. Minimum ni ikut BTC 0.0001 × harga semasa", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Market order RM1", "shot": "LU-ex-13-market-rm1", "url": "app://luno 8.117.1 (iOS)" } ], "shots": [ "LU-ex-13-market-rm1", "LU-ex-14-stoplimit" ] }, { "id": "ex.ethmyr.min.app", "cat": "exchange", "label": "Minimum order ETH/MYR dalam app", "value": "Pada 29 Sep 2026, bila daus taip RM1 dalam market order ETH/MYR, app keluar ralat \"Must be larger than RM 10\". Minimum ni ikut ETH 0.001 × harga semasa", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "ETH/MYR market RM1", "shot": "LU-ex-22-ethmyr-rm1", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "ex.ethmyr.limits", "cat": "exchange", "label": "Had order ETH/MYR", "value": "Order ETH/MYR di Exchange mesti antara ETH 0.001 dan ETH 100, pada harga antara RM5 dan RM100,000", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ], "data": { "minVol": 0.001, "maxVol": 100 } }, { "id": "ex.ordertypes", "cat": "exchange", "label": "Jenis order dalam app", "value": "App Luno ada tiga jenis order: Limit (dengan pilihan Post-only), Market dan Stop-limit", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Order form", "shot": "LU-ex-09-buyform", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "margin.none", "cat": "exchange", "label": "Margin, futures dan leverage", "value": "App Luno Malaysia tiada margin, futures atau leverage (29 Sep 2026): jenis order cuma Limit, Market dan Stop-limit. Luno kata trading wallet ialah asas untuk produk akan datang seperti spot margin dan perpetual futures, tanpa tarikh dan tanpa sebut Malaysia", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "What is a trading wallet?", "url": "https://guide.luno.com/hc/en-gb/articles/38446909136413-What-is-a-trading-wallet", "updated": "2026-09-11" }, { "type": "app", "title": "Order types", "shot": "LU-ex-10-ordertypes-info", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "ex.tif", "cat": "exchange", "label": "Time in force", "value": "Pilihan time in force ialah Good till cancelled dan Immediate or cancel", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Time in force", "shot": "LU-ex-11-tif", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "ex.charts", "cat": "exchange", "label": "Jenis carta app", "value": "Line, Candle, Depth; julat 1D/1W/1M/6M/1Y", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Chart type", "shot": "LU-ex-20-charttype", "url": "app://luno 8.117.1 (iOS)" }, { "type": "app", "title": "Charts", "shot": "LU-ex-01-tab", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "ex.home", "cat": "exchange", "label": "Exchange sebagai skrin utama", "value": "Exchange preferences: \"Make exchange your home\" dan \"Show cancelled orders\"; Exchange dihidupkan melalui toggle di laci profil", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Exchange preferences", "shot": "LU-ex-18-settings", "url": "app://luno 8.117.1 (iOS)" }, { "type": "app", "title": "Laci profil", "shot": "LU-prof-01-menu", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "ex.circuit", "cat": "exchange", "label": "Circuit breaker", "value": "Kalau harga bergerak 10% dari purata harga berwajaran volume (dikira setiap 5 minit), circuit breaker hentikan dagangan selama 5 minit. Dalam tempoh tu hanya order limit post-only diproses", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "The circuit breaker for traders explained", "url": "https://guide.luno.com/hc/en-gb/articles/11035596105629-The-circuit-breaker-for-traders-explained", "updated": "2026-09-21" } ] }, { "id": "ex.tradingwallet", "cat": "exchange", "label": "Trading wallet", "value": "Trading wallet dah live untuk pengguna API di semua negara. Untuk app dan web, Indonesia dapat dulu dan Luno tulis \"global rollout coming soon\"", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "What is a trading wallet?", "url": "https://guide.luno.com/hc/en-gb/articles/38446909136413-What-is-a-trading-wallet", "updated": "2026-09-11" }, { "type": "app", "title": "Exchange Assets", "shot": "LU-ex-19-wallets", "url": "app://luno 8.117.1 (iOS)" } ], "note": "App MY 29 Sep 2026 guna baki biasa (Assets) untuk Exchange, tiada trading wallet berasingan.", "parts": { "api": "Trading wallet dah live untuk pengguna API di semua negara" } }, { "id": "ex.maint", "cat": "exchange", "label": "Penyelenggaraan dijadual", "value": "Pada 30 Sep 2026, 9:00–10:00 AM UTC, Exchange masuk mod penyelenggaraan dan Instant buy/sell fiat terganggu. Order sedia ada kekal", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Luno Status", "url": "https://status.luno.com" } ], "note": "Contoh notis, tarikh berlalu. Guna untuk terang cara baca status page." }, { "id": "stake.assets", "cat": "stake", "label": "Aset staking di app MY", "value": "ETH, SOL, ADA, ATOM, DOT, AVAX, NEAR", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "app", "title": "Stake list", "shot": "LU-stake-05-list", "url": "app://luno 8.117.1 (iOS)" }, { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ] }, { "id": "stake.fee", "cat": "stake", "label": "Yuran servis staking (dari reward)", "value": "Luno ambil yuran servis staking dari reward: ADA 20%, DOT 35%, ETH 30%, NEAR 35%, SOL 35%, ATOM 40% dan AVAX 35%. Tiada caj untuk stake atau unstake, dan ARP yang dipapar dah tolak yuran servis", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" }, { "type": "app", "title": "ARP info", "shot": "LU-stake-08-arpinfo", "url": "app://luno 8.117.1 (iOS)" } ], "data": { "ADA": 20, "DOT": 35, "ETH": 30, "NEAR": 35, "SOL": 35, "ATOM": 40, "AVAX": 35 }, "parts": { "list": "ADA 20%, DOT 35%, ETH 30%, NEAR 35%, SOL 35%, ATOM 40% dan AVAX 35%", "nofee": "Tiada caj untuk stake atau unstake, dan ARP yang dipapar dah tolak yuran servis" } }, { "id": "stake.arp.app", "cat": "stake", "label": "ARP dipapar (29 Sep 2026)", "value": "ETH 1.8%, SOL 3.2%, ADA 1.5%, ATOM sehingga 11.4%, DOT 1.8%, AVAX 3.0%, NEAR 3.3%", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Stake list", "shot": "LU-stake-05-list", "url": "app://luno 8.117.1 (iOS)" }, { "type": "app", "title": "Earn", "shot": "LU-disc-06-earn-shariah", "url": "app://luno 8.117.1 (iOS)" } ], "note": "Berubah ikut rangkaian; bukan jaminan.", "data": { "ETH": 1.8, "SOL": 3.2, "ADA": 1.5, "ATOM": 11.4, "DOT": 1.8, "AVAX": 3, "NEAR": 3.3 } }, { "id": "stake.eth.arp.actual", "cat": "stake", "label": "ARP purata ETH Daus", "value": "September 2026 2.0%, Ogos 2026 1.9%", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Reward summary", "shot": "LU-stake-02-rewardinfo", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "stake.unstake.max", "cat": "stake", "label": "Masa maksimum unstake", "value": "Masa maksimum unstake ialah ADA 1 hari, ATOM 21 hari, DOT 28 hari, ETH 7 hari (boleh lebih ikut permintaan rangkaian), NEAR 2 hari, SOL 2 hari dan AVAX 14 hari", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How long will it take to unstake my funds?", "url": "https://guide.luno.com/hc/en-gb/articles/25939082356509-How-long-will-it-take-to-unstake-my-funds", "updated": "2026-09-19" } ], "conflict": "App (skrin ATOM) tulis \"Estimated unstake: Usually within 1 day\" manakala help centre beri maksimum 21 hari. Kedua-duanya betul: biasa vs paling lama.", "data": { "ADA": 1, "ATOM": 21, "DOT": 28, "ETH": 7, "NEAR": 2, "SOL": 2, "AVAX": 14 } }, { "id": "stake.shariah", "cat": "stake", "label": "Staking patuh Syariah", "value": "Staking patuh Syariah di Luno ialah ETH (diperakui Amanie Advisors), serta SOL dan ADA (diperakui Sharlife Sdn. Bhd.). Staking ATOM \"has not yet been assessed\", iaitu belum dinilai", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Is Luno staking Shariah compliant?", "url": "https://guide.luno.com/hc/en-gb/articles/22960283053597-Is-Luno-staking-Shariah-compliant", "updated": "2026-08-13" }, { "type": "app", "title": "ATOM staking", "shot": "LU-stake-07-atom-2", "url": "app://luno 8.117.1 (iOS)" }, { "type": "app", "title": "Earn Shariah filter", "shot": "LU-disc-06-earn-shariah", "url": "app://luno 8.117.1 (iOS)" } ], "parts": { "certified": "ETH (diperakui Amanie Advisors), serta SOL dan ADA (diperakui Sharlife Sdn. Bhd.)" } }, { "id": "stake.reward.freq", "cat": "stake", "label": "Kekerapan reward (ATOM)", "value": "Setiap 1 hari; reward pertama dalam 1 hari; masuk ATOM Staking Wallet", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "ATOM staking", "shot": "LU-stake-07-atom-2", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "stake.reward.ada", "cat": "stake", "label": "Kekerapan reward (ADA)", "value": "Dalam dompet staking ADA daus, reward masuk setiap 5 hari (5, 10, 15, 20 dan 25 Sep 2026)", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Cardano Staking wallet", "shot": "LU-stake-11-ada-wallet", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "bundle.fees", "cat": "bundle", "label": "Yuran bundle", "value": "Bundle dicaj 1% bila beli, 1% bila jual, 1% bila top up dan 1% bila unbundle, serta yuran rebalancing/tracking 2% setahun (dikira harian, ditolak setiap suku tahun)", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" }, { "type": "app", "title": "Bundle fees", "shot": "LU-bundle-04-fees", "url": "app://luno 8.117.1 (iOS)" } ], "data": { "buy": 1, "sell": 1, "topup": 1, "unbundle": 1, "annual": 2 }, "parts": { "buy": "1% bila beli" } }, { "id": "bundle.limits", "cat": "bundle", "label": "Had bundle", "value": "Setiap transaksi bundle mesti antara RM25 dan RM365,000, kecuali jual semua yang tiada minimum", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ] }, { "id": "bundle.llc", "cat": "bundle", "label": "Luno Large Cap", "value": "Bundle Luno Large Cap ikut indeks CoinDesk 5 (CD5) dan dilaras semula setiap suku tahun. Komposisi pada 29 Sep 2026 ialah BTC 77.47%, ETH 14.91%, XRP 4.27%, SOL 3.35%, dan satu syiling lagi", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Bundle assets", "shot": "LU-bundle-03-assets", "url": "app://luno 8.117.1 (iOS)" }, { "type": "app", "title": "Bundle info", "shot": "LU-bundle-05-info", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "send.default", "cat": "hantar", "label": "Send crypto lalai", "value": "Dalam Security, Send cryptocurrency asalnya \"Disabled\". Untuk hidupkan, korang kena tanda \"I understand…\" dan tekan ENABLE SEND", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Security", "shot": "LU-sec-02-security-lower", "url": "app://luno 8.117.1 (iOS)" }, { "type": "app", "title": "Enable send", "shot": "LU-send-01-btc", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "send.fee", "cat": "hantar", "label": "Caj hantar crypto", "value": "Caj hantar crypto dinamik (yuran blockchain dan kos operasi Luno), kecuali XRP yang tetap 0.03%. Jumlah caj yang tepat dipapar sebelum korang sahkan", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ] }, { "id": "send.limits", "cat": "hantar", "label": "Had hantar crypto", "value": "Had hantar crypto untuk Level 2 ialah maksimum USD 12,000 setiap 24 jam dan USD 60,000 setiap 30 hari. Untuk Level 3, maksimum USD 120,000 setiap 24 jam dan USD 600,000 setiap 30 hari. Had ni dinamik dan boleh berbeza ikut individu", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ] }, { "id": "send.min.btc", "cat": "hantar", "label": "Hantar minimum BTC", "value": "BTC 0.0001", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ] }, { "id": "recv.fee.btc", "cat": "hantar", "label": "Baris \"RECEIVE FEE\" BTC", "value": "Terima crypto percuma. Skrin terima BTC tulis \"RECEIVE FEE BTC 0.00000546\": itu ambang anti-dusting, iaitu caj sama nilai hanya dikenakan kalau jumlah BTC yang diterima kurang dari BTC 0.00000546", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" }, { "type": "app", "title": "Receive BTC", "shot": "LU-recv-03-btc-address", "url": "app://luno 8.117.1 (iOS)" } ], "note": "Tafsiran daus menggabungkan skrin app dengan artikel yuran MY; app sendiri tak terang maksud baris ni." }, { "id": "travelrule.applies", "cat": "hantar", "label": "Travel Rule", "value": "Travel Rule terpakai untuk pengguna Malaysia bila hantar dan terima crypto. Korang kena nyatakan sama ada untuk diri sendiri atau orang lain, sama ada alamat tu wallet peribadi atau platform, dan butiran penerima", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Frequently asked questions about the Travel Rule", "url": "https://guide.luno.com/hc/en-gb/articles/11035627274269-Frequently-asked-questions-about-the-Travel-Rule", "updated": "2026-09-16" } ] }, { "id": "travelrule.vasp", "cat": "hantar", "label": "Hantar ke platform lain", "value": "Luno hanya benarkan hantar ke VASP dalam senarai lulus Luno (untuk Malaysia dan Nigeria). Wallet peribadi (contoh Ledger atau MetaMask) dibenarkan kalau korang isi maklumat Travel Rule", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Approved VASPs in Malaysia and Nigeria", "url": "https://guide.luno.com/hc/en-gb/articles/20576274652445-Approved-VASPs-in-Malaysia-and-Nigeria", "updated": "2026-09-18" }, { "type": "helpcentre", "title": "Frequently asked questions about the Travel Rule", "url": "https://guide.luno.com/hc/en-gb/articles/11035627274269-Frequently-asked-questions-about-the-Travel-Rule", "updated": "2026-09-16" } ] }, { "id": "travelrule.hold", "cat": "hantar", "label": "Crypto masuk ditahan", "value": "Crypto yang masuk dari luar boleh ditahan sementara sampai korang isi maklumat penghantar (nama, warganegara, tarikh lahir dan platform) dalam app", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Frequently asked questions about the Travel Rule", "url": "https://guide.luno.com/hc/en-gb/articles/11035627274269-Frequently-asked-questions-about-the-Travel-Rule", "updated": "2026-09-16" } ] }, { "id": "travelrule.binance", "cat": "hantar", "label": "Binance dalam senarai VASP", "value": "Binance tak berdaftar dengan SC dan diharamkan tawar servis kepada rakyat Malaysia, tapi Luno benarkan hantar ke Binance dengan maklumat Travel Rule lengkap", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Frequently asked questions about the Travel Rule", "url": "https://guide.luno.com/hc/en-gb/articles/11035627274269-Frequently-asked-questions-about-the-Travel-Rule", "updated": "2026-09-16" } ] }, { "id": "recv.xrp.tag", "cat": "hantar", "label": "XRP guna Tag", "value": "Alamat terima XRP ada Tag (destination tag) yang mesti diisi", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "app", "title": "Receive addresses", "shot": "LU-more-02-receive-coins", "url": "app://luno 8.117.1 (iOS)" }, { "type": "helpcentre", "title": "What are XRP tags?", "url": "https://guide.luno.com/hc/en-gb/articles/11035591238941-What-are-XRP-tags", "updated": "2026-09-22" } ] }, { "id": "stablecoin.none", "cat": "aset", "label": "Stablecoin di Luno MY", "value": "Luno Malaysia tak senaraikan stablecoin (USDT, USDC dll) dan privacy coin", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Understanding how Luno Malaysia lists and delists digital assets", "url": "https://guide.luno.com/hc/en-gb/articles/33208417634717-Understanding-how-Luno-Malaysia-lists-and-delists-digital-assets", "updated": "2026-03-31" }, { "type": "helpcentre", "title": "Which cryptocurrencies and transfer networks are supported on Luno?", "url": "https://guide.luno.com/hc/en-gb/articles/24966416910109-Which-cryptocurrencies-and-transfer-networks-are-supported-on-Luno", "updated": "2026-09-24" }, { "type": "app", "title": "Choose crypto", "shot": "LU-buy-00b-assets", "url": "app://luno 8.117.1 (iOS)" } ], "conflict": "Artikel yuran MY ada baris BNB/USDT dan DOGE/USDT dalam jadual had, dan jadual hantar minimum global ada USDT/USDC. App MY (29 Sep 2026) tiada USDT/USDC langsung." }, { "id": "coins.count", "cat": "aset", "label": "Bilangan aset di app MY", "value": "Luno Malaysia ada lebih 50 aset pada 29 Sep 2026: 52 dalam senarai beli app dan 52 dalam senarai syiling MY di pusat bantuan, walaupun Home app tulis \"47 available\"", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "app", "title": "Choose crypto", "shot": "LU-buy-00b-assets", "url": "app://luno 8.117.1 (iOS)" }, { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" } ], "num": 52, "conflict": "Home app tulis \"Manage assets · 47 available\" (senarai watchlist). HYPE dinyatakan \"Only available in South Africa, Nigeria and Malaysia\" dalam artikel rangkaian, tapi tiada dalam app MY atau senarai MY." }, { "id": "coins.boards", "cat": "aset", "label": "Kategori aset (boards)", "value": "Aset di Luno dibahagi kepada Main board dan high-risk boards (contoh memecoin dan exchange token) yang ada label amaran. Stablecoin dan privacy coin dilarang", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Understanding how Luno Malaysia lists and delists digital assets", "url": "https://guide.luno.com/hc/en-gb/articles/33208417634717-Understanding-how-Luno-Malaysia-lists-and-delists-digital-assets", "updated": "2026-03-31" } ], "semak": "Semakan 52 syiling dalam app (29 Sep 2026, fakta coins.labels.app) tiada label high-risk. Semak semula bila syiling baru disenarai." }, { "id": "coins.labels.app", "cat": "aset", "label": "Label dalam senarai syiling app MY", "value": "Daus semak semua 52 syiling dalam Discover → Crypto → All crypto pada 29 Sep 2026. Label yang ada cuma \"x% reward\" (boleh stake) dan \"Early stage\" (contoh Berachain), dan tiada label high-risk atau memecoin pada mana-mana syiling", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "All crypto (Show more)", "shot": "LU-disc-07-earlystage", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "coins.delist", "cat": "aset", "label": "Delisting", "value": "Bila syiling nak didelist, Luno beri notis awal dan tutup Buy dulu. Korang dibantu untuk jual atau pindah syiling tu, dan dalam kes luar biasa baki boleh ditukar automatik ke MYR", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Understanding how Luno Malaysia lists and delists digital assets", "url": "https://guide.luno.com/hc/en-gb/articles/33208417634717-Understanding-how-Luno-Malaysia-lists-and-delists-digital-assets", "updated": "2026-03-31" } ] }, { "id": "shariah.coins", "cat": "aset", "label": "Syiling patuh Syariah (SAC SC, ikut Luno)", "value": "Senarai syiling patuh Syariah Luno (ikut kajian Majlis Penasihat Syariah SC) ada 12 syiling: BTC, ETH, ADA, XRP, SOL, POL, AVAX, LINK, UNI, ATOM, LTC dan XLM", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Which crypto assets are considered Shariah Compliant?", "url": "https://guide.luno.com/hc/en-gb/articles/27884942915741-Which-crypto-assets-are-considered-Shariah-Compliant", "updated": "2026-09-28" }, { "type": "app", "title": "Discover Shariah compliant", "shot": "LU-disc-02-crypto", "url": "app://luno 8.117.1 (iOS)" } ], "num": 12 }, { "id": "ref.code", "cat": "reward", "label": "Kod rujukan Daus", "value": "A4GXQJ", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Refer friends", "shot": "LU-ref-01-page", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "ref.amount", "cat": "reward", "label": "Reward rujukan", "value": "RM75 dalam Bitcoin untuk kawan dan untuk daus, ikut tahap daus (Level 3) pada 29 Sep 2026", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "app", "title": "Refer friends", "shot": "LU-ref-01-page", "url": "app://luno 8.117.1 (iOS)" }, { "type": "app", "title": "How it works", "shot": "LU-ref-02-howitworks", "url": "app://luno 8.117.1 (iOS)" }, { "type": "helpcentre", "title": "How to level up your Luno rewards", "url": "https://guide.luno.com/hc/en-gb/articles/11035556920349-How-to-level-up-your-Luno-rewards", "updated": "2026-09-22" } ], "num": 75, "conflict": "Banner Discover → Earn tulis \"get up to RM150 in Bitcoin\", manakala skrin Refer tulis setiap seorang dapat RM75. Daus anggap RM150 ialah jumlah untuk dua orang; kawan dapat RM75, bukan RM150.", "semak": "Jumlah ikut tahap daus; bila tahap dinilai (masa kawan daftar atau masa kawan beli) belum disahkan." }, { "id": "ref.condition", "cat": "reward", "label": "Syarat rujukan", "value": "Untuk layak, kawan yang dirujuk mesti daftar dan lulus verify, masukkan kod, dan beli crypto bernilai RM250 melalui Luno. Artikel rasmi tambah yang pembelian tu mesti guna Wallets, bukan Exchange", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "app", "title": "How it works", "shot": "LU-ref-02-howitworks", "url": "app://luno 8.117.1 (iOS)" }, { "type": "helpcentre", "title": "A guide to earning rewards with Luno", "url": "https://guide.luno.com/hc/en-gb/articles/11035588965789-A-guide-to-earning-rewards-with-Luno", "updated": "2026-09-28" } ], "num": 250, "quote": "customers must purchase the specified amount in any crypto using their Wallets (not the Exchange)" }, { "id": "ref.buffer", "cat": "reward", "label": "Tip daus: beli RM260 sekali gus", "value": "Tip daus: beli sekurang-kurangnya RM260 sekali gus melalui Instant Buy. Caj Instant 2% diambil dari jumlah yang korang beli, jadi kalau korang beli tepat RM250, nilai crypto yang masuk cuma lebih kurang RM245, iaitu bawah syarat RM250", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "app", "title": "How it works (syarat RM250)", "shot": "LU-ref-02-howitworks", "url": "app://luno 8.117.1 (iOS)" }, { "type": "helpcentre", "title": "A guide to earning rewards with Luno", "url": "https://guide.luno.com/hc/en-gb/articles/11035588965789-A-guide-to-earning-rewards-with-Luno", "updated": "2026-09-28" }, { "type": "web", "title": "Halaman Luno di dausdk.app (panduan daus: beli RM260 sekali gus guna Instant Buy)", "url": "https://dausdk.app/platform/luno" } ], "num": 260, "note": "RM260 ialah penampan yang daus sendiri cadangkan untuk caj 2%, bukan syarat rasmi Luno. Syarat rasmi: beli crypto bernilai RM250 melalui Wallets (Instant Buy), bukan Exchange. Kiraan: 2% daripada RM250 ialah RM5, jadi nilai crypto lebih kurang RM245." }, { "id": "ref.where", "cat": "reward", "label": "Tempat masukkan kod", "value": "Kod rujukan dimasukkan di Rewards → Redeem → masukkan kod → Apply code, dengan maksimum 5 cubaan sehari", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "A guide to earning rewards with Luno", "url": "https://guide.luno.com/hc/en-gb/articles/11035588965789-A-guide-to-earning-rewards-with-Luno", "updated": "2026-09-28" }, { "type": "app", "title": "Enter a code", "shot": "LU-ref-08-redeem", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "ref.hold", "cat": "reward", "label": "Bila reward boleh dituntut", "value": "Reward rujukan boleh dituntut 30 hari selepas syarat dipenuhi, dan mesti dituntut dalam 3 bulan atau reward luput", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "app", "title": "How it works", "shot": "LU-ref-02-howitworks", "url": "app://luno 8.117.1 (iOS)" }, { "type": "helpcentre", "title": "A guide to earning rewards with Luno", "url": "https://guide.luno.com/hc/en-gb/articles/11035588965789-A-guide-to-earning-rewards-with-Luno", "updated": "2026-09-28" }, { "type": "web", "title": "Luno: Rewards and promotions terms", "url": "https://www.luno.com/en-my/legal/rewards-and-promotions" } ] }, { "id": "ref.levels", "cat": "reward", "label": "Tahap rujukan MY", "value": "Tahap rujukan Malaysia: Level 1 dapat RM25, Level 2 dapat RM50 dan Level 3 dapat RM75 untuk setiap rujukan. Tahap naik bila korang buat Instant buy/sell sekurang-kurangnya sekali sebulan (6 bulan untuk Level 2, 12 bulan untuk Level 3)", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "app", "title": "Level up", "shot": "LU-ref-07-levelup", "url": "app://luno 8.117.1 (iOS)" }, { "type": "helpcentre", "title": "How to level up your Luno rewards", "url": "https://guide.luno.com/hc/en-gb/articles/11035556920349-How-to-level-up-your-Luno-rewards", "updated": "2026-09-22" } ] }, { "id": "ref.newonly", "cat": "reward", "label": "Siapa layak guna kod", "value": "Kod rujukan untuk pelanggan baru, dan setiap orang boleh guna satu kod sahaja. Kod boleh ditambah sehingga 30 hari selepas daftar, walaupun korang dah buat deposit, beli atau jual pertama", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "A guide to earning rewards with Luno (FAQ: first transaction without the code)", "url": "https://guide.luno.com/hc/en-gb/articles/11035588965789-A-guide-to-earning-rewards-with-Luno", "updated": "2026-09-28" }, { "type": "web", "title": "Luno: Rewards and promotions terms", "url": "https://www.luno.com/en-my/legal/rewards-and-promotions" } ], "quote": "you'll still be eligible as long as it is within the 30-day grace period" }, { "id": "ref.link", "cat": "reward", "label": "Cara masukkan kod rujukan daus", "value": "Kod rujukan mesti ditaip sendiri dalam app di Rewards → Redeem → Apply code", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "app", "title": "Enter a code", "shot": "LU-ref-08-redeem", "url": "app://luno 8.117.1 (iOS)" }, { "type": "helpcentre", "title": "A guide to earning rewards with Luno (FAQ: first transaction without the code)", "url": "https://guide.luno.com/hc/en-gb/articles/11035588965789-A-guide-to-earning-rewards-with-Luno", "updated": "2026-09-28" } ], "conflict": "Artikel rasmi (dikemas kini 28 Sep 2026) sebut \"invite link\" dan \"Share your code to share your sign-up link\", dan kata kod tetap perlu dimasukkan walaupun daftar guna link jemputan. Daus (29 Sep 2026) kata Luno tiada link rujukan. Prose laman ni tak buat apa-apa dakwaan pasal link; cuma kata kod ditaip di Rewards → Redeem." }, { "id": "pricepredict", "cat": "reward", "label": "Price Predict", "value": "Price Predict percuma untuk masuk. Korang ramal harga Bitcoin dalam dolar AS, dan hadiah dibayar dalam Bitcoin (jumlah tabung dipapar dalam USD dalam app; contoh 29 Sep 2026: mingguan USD1,250 dan bulanan USD5,000). Hadiah luput kalau tak dituntut dalam 3 bulan, dan Bitcoin yang ditebus boleh diguna selepas 30 hari", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "app", "title": "How does Price Predict work", "shot": "LU-pp-02-howtoplay", "url": "app://luno 8.117.1 (iOS)" }, { "type": "app", "title": "Price Predict", "shot": "LU-pp-01-pricepredict", "url": "app://luno 8.117.1 (iOS)" }, { "type": "web", "title": "Luno Price Predict: The Rules", "url": "https://www.luno.com/en-my/legal/price-predict" } ] }, { "id": "pw.rules", "cat": "keselamatan", "label": "Syarat password", "value": "Password Luno mesti sekurang-kurangnya 16 aksara, dengan 1 huruf besar, 1 huruf kecil, 1 aksara khas dan 1 nombor, dan tak boleh ada lebih 2 aksara sama berturut (ikut skrin cipta password baru di Security → Password)", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Change password", "shot": "LU-sec-07-password", "url": "app://luno 8.117.1 (iOS)" } ], "num": 16, "semak": "Hanya dari skrin tukar password; pusat bantuan tak nyatakan syarat ni.", "parts": { "rule": "sekurang-kurangnya 16 aksara, dengan 1 huruf besar, 1 huruf kecil, 1 aksara khas dan 1 nombor, dan tak boleh ada lebih 2 aksara sama berturut" } }, { "id": "sec.options", "cat": "keselamatan", "label": "Pilihan keselamatan dalam app", "value": "Password, Passkeys, Two-factor authentication (app authenticator), Face ID, Devices, API keys, Send cryptocurrency", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Security", "shot": "LU-sec-01-security", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "sec.whitelist", "cat": "keselamatan", "label": "Whitelist alamat", "value": "Tiada tetapan whitelist alamat dalam skrin Security app Luno Malaysia (29 Sep 2026)", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Security", "shot": "LU-sec-02-security-lower", "url": "app://luno 8.117.1 (iOS)" } ], "semak": "Tiada juga dalam artikel help centre selain glosari." }, { "id": "sec.send.passkey", "cat": "keselamatan", "label": "Passkey/2FA untuk hantar", "value": "Setiap penghantaran crypto perlu disahkan dengan passkey atau 2FA", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Passkey or 2FA required to send cryptocurrency", "url": "https://guide.luno.com/hc/en-gb/articles/31943395227421-Passkey-or-2FA-required-to-send-cryptocurrency", "updated": "2026-08-29" } ] }, { "id": "api.inapp", "cat": "pro", "label": "API key: di mana", "value": "Dalam app, Security → API keys papar senarai API key (akaun daus belum ada key) dan butang CREATE API KEY. Pusat bantuan kata app akan bawa korang ke pelayar web untuk cipta key, dan secret key hanya dipapar sekali", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "app", "title": "API keys", "shot": "LU-sec-06-apikeys", "url": "app://luno 8.117.1 (iOS)" }, { "type": "helpcentre", "title": "How do I create a Luno API key?", "url": "https://guide.luno.com/hc/en-gb/articles/24590432698013-How-do-I-create-a-Luno-API-key", "updated": "2026-08-14" } ] }, { "id": "api.ratelimit", "cat": "pro", "label": "Had kadar API", "value": "API Luno benarkan 300 panggilan seminit. Lebih dari tu, API pulangkan ralat HTTP 429", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Luno API documentation", "url": "https://www.luno.com/en/developers/api" } ], "num": 300 }, { "id": "api.perms", "cat": "pro", "label": "Permission API", "value": "Contoh: Perm_R_Balance, Perm_R_Transactions, Perm_W_Send, Perm_R_Orders, Perm_W_Orders, Perm_W_Withdrawals; key hanya boleh panggil fungsi yang dibenarkan", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Luno API documentation", "url": "https://www.luno.com/en/developers/api" } ] }, { "id": "inactivity", "cat": "akaun", "label": "Yuran tak aktif", "value": "Kalau akaun tiada transaksi 12 bulan berturut, Luno caj yuran tak aktif USD2 sebulan (atau setara mata wang tempatan) atas baki tunai sahaja. Yuran ni tak sentuh crypto dan tak jadikan baki negatif", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "What is the inactivity fee?", "url": "https://guide.luno.com/hc/en-gb/articles/38517074634269-What-is-the-inactivity-fee", "updated": "2026-08-21" } ] }, { "id": "close.flow", "cat": "akaun", "label": "Tutup akaun dalam app", "value": "Dalam app, Settings → Close account ada tiga langkah: kenal pasti akaun, kosongkan baki, dan semak emel", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "app", "title": "Account closure process", "shot": "LU-set-09-closeaccount", "url": "app://luno 8.117.1 (iOS)" }, { "type": "helpcentre", "title": "How do I clear my Luno account of all funds?", "url": "https://guide.luno.com/hc/en-gb/articles/13393357016221-How-do-I-clear-my-Luno-account-of-all-funds", "updated": "2026-09-24" } ] }, { "id": "deceased.small", "cat": "akaun", "label": "Baki kecil akaun si mati", "value": "Kalau baki akaun si mati bawah USD10, baki tu diambil sebagai yuran proses dan akaun ditutup. Baki atas USD10 dihantar ke akaun bank yang diluluskan undang-undang", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How do I access the crypto of a deceased Luno customer?", "url": "https://guide.luno.com/hc/en-gb/articles/11035596965405-How-do-I-access-the-crypto-of-a-deceased-Luno-customer", "updated": "2026-09-16" } ] }, { "id": "einvoice", "cat": "cukai", "label": "E-invoice bulanan", "value": "Luno emel e-invoice PDF bulanan dalam 2 minggu pertama setiap bulan, bermula Julai 2025. Password PDF ialah 6 aksara terakhir nombor IC atau pasport korang (atau TIN untuk syarikat). Yuran dalam e-invoice termasuk SST 8%. E-invoice juga ada dalam app (laci → E-invoices)", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "How do I download my e-invoice from Luno Malaysia?", "url": "https://guide.luno.com/hc/en-gb/articles/28227135518621-How-do-I-download-my-e-invoice-from-Luno-Malaysia", "updated": "2026-02-23" }, { "type": "app", "title": "Monthly e-invoices", "shot": "LU-einv-01-list", "url": "app://luno 8.117.1 (iOS)" } ], "conflict": "Senarai E-invoices dalam app daus mula dari November 2025 dan tak boleh skrol lagi, walhal help centre kata e-invoice bermula Julai 2025 (dan bulan tanpa transaksi tiada e-invoice). Punca belum pasti.", "parts": { "pw": "Password PDF ialah 6 aksara terakhir nombor IC atau pasport korang (atau TIN untuk syarikat)" } }, { "id": "statement.web", "cat": "cukai", "label": "Penyata wallet (PDF/CSV)", "value": "Penyata wallet (PDF atau CSV) hanya boleh dimuat turun di web: Portfolio → pilih wallet → DOWNLOAD STATEMENT → pilih tarikh, PDF atau CSV", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How do I download my wallet statement?", "url": "https://guide.luno.com/hc/en-gb/articles/11035594156445-How-do-I-download-my-wallet-statement", "updated": "2026-09-28" } ] }, { "id": "tax.lhdn", "cat": "cukai", "label": "LHDN: bila untung dilapor (soalan 3)", "value": "Kalau untung crypto memang kena cukai, LHDN kata cukai dikenakan pada tarikh crypto dijual atau dilupuskan, ikut subseksyen 24(1) Akta Cukai Pendapatan 1967. Dalam soalan 3 kepada LHDN, crypto dibeli 1 Jan 2025 dan dijual 31 Dis 2027, jadi LHDN jawab untung tu dilapor dalam Tahun Taksiran 2027 (untuk individu)", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "LHDN: Kompilasi Soalan dan Jawapan SPK 2024, sesi 23 Okt 2024 (Topik 3 mata wang digital)", "url": "https://www.hasil.gov.my/wp-content/uploads/kompilasi-soalan-dan-jawapan-spk-2024-bagi-sesi-23-oktober-2024-topik-3-transaksi-mata-wang-digital-perspektif-percukaian-di-malaysia.pdf" } ], "semak": "Pautan PDF LHDN pulangkan HTTP 500 pada 29 Sep 2026; teks disahkan dari salinan projek Hata (22 Sep 2026).", "parts": { "act": "Akta Cukai Pendapatan 1967" } }, { "id": "tax.lhdn.nature", "cat": "cukai", "label": "LHDN: modal atau hasil (soalan 5)", "value": "LHDN kata sama ada untung crypto kena cukai bergantung pada sifat untung tu, iaitu bersifat modal atau bersifat hasil, dan pada petunjuk perdagangan. Pelaburan crypto dianggap aktiviti perniagaan kalau ia berterusan, sistematik, aktif, membawa risiko kewangan dan bertujuan buat untung. Transaksi yang kerap lebih menunjukkan sifat perdagangan berbanding transaksi terpencil", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "LHDN: Kompilasi Soalan dan Jawapan SPK 2024, sesi 23 Okt 2024 (Topik 3 mata wang digital)", "url": "https://www.hasil.gov.my/wp-content/uploads/kompilasi-soalan-dan-jawapan-spk-2024-bagi-sesi-23-oktober-2024-topik-3-transaksi-mata-wang-digital-perspektif-percukaian-di-malaysia.pdf" } ], "semak": "Pautan PDF LHDN pulangkan HTTP 500 pada 29 Sep 2026; teks disahkan dari salinan projek Hata (22 Sep 2026).", "quote": "bergantung pada sama ada keuntungan itu adalah bersifat modal atau bersifat hasil" }, { "id": "tax.lhdn.once", "cat": "cukai", "label": "LHDN: satu transaksi selepas 10 tahun (soalan 2)", "value": "Dalam soalan 2 kepada LHDN, seseorang beli Bitcoin 10 tahun lepas dan sekarang guna Bitcoin tu untuk beli kereta. LHDN jawab, kalau itu satu-satunya transaksi dalam tempoh 10 tahun tu, untungnya tidak tertakluk kepada cukai. LHDN tambah, setiap kes dan fakta sebenar tetap diperhalusi", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "LHDN: Kompilasi Soalan dan Jawapan SPK 2024, sesi 23 Okt 2024 (Topik 3 mata wang digital)", "url": "https://www.hasil.gov.my/wp-content/uploads/kompilasi-soalan-dan-jawapan-spk-2024-bagi-sesi-23-oktober-2024-topik-3-transaksi-mata-wang-digital-perspektif-percukaian-di-malaysia.pdf" } ], "semak": "Pautan PDF LHDN pulangkan HTTP 500 pada 29 Sep 2026; teks disahkan dari salinan projek Hata (22 Sep 2026)." }, { "id": "tax.lhdn.rm", "cat": "cukai", "label": "LHDN: nilai dalam Ringgit (soalan 6 dan 7)", "value": "Untuk lapor cukai, nilai crypto mesti ditukar ke Ringgit Malaysia ikut nilai pada masa transaksi. LHDN juga kata untung dari tukar crypto ke Ringgit yang dah direalisasi dikenakan cukai pendapatan", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "LHDN: Kompilasi Soalan dan Jawapan SPK 2024, sesi 23 Okt 2024 (Topik 3 mata wang digital)", "url": "https://www.hasil.gov.my/wp-content/uploads/kompilasi-soalan-dan-jawapan-spk-2024-bagi-sesi-23-oktober-2024-topik-3-transaksi-mata-wang-digital-perspektif-percukaian-di-malaysia.pdf" } ], "semak": "Pautan PDF LHDN pulangkan HTTP 500 pada 29 Sep 2026; teks disahkan dari salinan projek Hata (22 Sep 2026)." }, { "id": "tax.lhdn.loss", "cat": "cukai", "label": "LHDN: rugi perniagaan crypto (soalan 4)", "value": "Kalau perniagaan crypto rugi dalam satu tahun, LHDN kata rugi larasan tu boleh ditolak dari pendapatan agregat tahun yang sama. Baki rugi yang tak habis diserap boleh dibawa ke hadapan untuk ditolak dari pendapatan perniagaan tahun berikutnya, terhad kepada 10 tahun taksiran berturut-turut", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "LHDN: Kompilasi Soalan dan Jawapan SPK 2024, sesi 23 Okt 2024 (Topik 3 mata wang digital)", "url": "https://www.hasil.gov.my/wp-content/uploads/kompilasi-soalan-dan-jawapan-spk-2024-bagi-sesi-23-oktober-2024-topik-3-transaksi-mata-wang-digital-perspektif-percukaian-di-malaysia.pdf" } ], "semak": "Pautan PDF LHDN pulangkan HTTP 500 pada 29 Sep 2026; teks disahkan dari salinan projek Hata (22 Sep 2026)." }, { "id": "tax.mof", "cat": "cukai", "label": "Kementerian Kewangan pasal cukai crypto (Ogos 2025)", "value": "Menurut laporan Malay Mail pada 29 Ogos 2025, Kementerian Kewangan dalam jawapan bertulis Parlimen kata pendapatan dari aktiviti crypto seperti dagangan, perlombongan dan pertukaran di Malaysia tertakluk kepada cukai pendapatan bawah Seksyen 4 Akta Cukai Pendapatan 1967", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Malay Mail (29 Ogos 2025): MOF clarifies crypto trading, mining and exchange taxable under Income Tax Act", "url": "https://www.malaymail.com/news/malaysia/2025/08/29/rm254m-in-revenue-rm38m-in-tax-mof-clarifies-crypto-trading-mining-and-exchange-taxable-under-income-tax-act-after-luno-query/189278" } ], "semak": "Sumber ialah laporan berita tentang jawapan bertulis Parlimen; teks jawapan Parlimen asal belum ditemui di laman rasmi.", "quote": "subject to income tax under Section 4 of the Income Tax Act 1967" }, { "id": "tax.selfreport", "cat": "cukai", "label": "Siapa lapor cukai", "value": "Terma Luno Malaysia kata pengguna sendiri bertanggungjawab tentukan cukai yang terpakai pada transaksi dalam akaun Luno, dan lapor serta bayar cukai kepada pihak berkuasa cukai", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Luno Malaysia: Terms of use", "url": "https://www.luno.com/en-my/legal/terms-of-use" } ] }, { "id": "tax.lhdn.enforce", "cat": "cukai", "label": "LHDN: cara kesan transaksi crypto (soalan 1)", "value": "LHDN kata ia bekerjasama dengan pihak ketiga yang terlibat secara langsung dengan operasi dan aktiviti wang digital, bertukar maklumat dengan pentadbir cukai negara lain, dan pantau media sosial, platform wang digital dan laman web setiap hari", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "LHDN: Kompilasi Soalan dan Jawapan SPK 2024, sesi 23 Okt 2024 (Topik 3 mata wang digital)", "url": "https://www.hasil.gov.my/wp-content/uploads/kompilasi-soalan-dan-jawapan-spk-2024-bagi-sesi-23-oktober-2024-topik-3-transaksi-mata-wang-digital-perspektif-percukaian-di-malaysia.pdf" } ], "semak": "Pautan PDF LHDN pulangkan HTTP 500 pada 29 Sep 2026; teks disahkan dari salinan projek Hata (22 Sep 2026)." }, { "id": "support.chat", "cat": "bantu", "label": "Saluran bantuan dalam app", "value": "Dalam app, bantuan bermula di Help (dalam laci), iaitu chat dengan Toshi (pembantu AI, dikuasakan oleh Ada), dan kalau perlu, tiket. Help juga ada Inbox dan \"Report suspicious activity\". Butang ? di setiap skrin buka FAQ dan Chat with us", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Toshi", "shot": "LU-help-04-chat", "url": "app://luno 8.117.1 (iOS)" }, { "type": "app", "title": "Inbox", "shot": "LU-help-05-inbox", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "support.topics", "cat": "bantu", "label": "Kategori tiket", "value": "Getting started, Depositing money, Withdrawing money, \"My account is closed, I want to claim my funds\", Security, …", "checked": "2026-09-29", "how": "app", "sources": [ { "type": "app", "title": "Send us a message", "shot": "LU-help-07-topics", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "complaints", "cat": "bantu", "label": "Proses aduan rasmi", "value": "Aduan rasmi kepada Luno dihantar ke complaints@luno.com. Luno akui terima dalam 3 hari bekerja dan beri keputusan dalam 15 hari bekerja. Kalau tak puas hati, minta semakan dalam 7 hari; Complaints Manager ambil 15 hari bekerja, dan jawatankuasa sehingga 20 hari", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Luno: Complaints Process", "url": "https://www.luno.com/en-my/legal/complaints" } ] }, { "id": "complaints.external", "cat": "bantu", "label": "Aduan luar", "value": "Laman aduan Luno tak namakan badan luar khusus untuk Malaysia", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Luno: Complaints Process", "url": "https://www.luno.com/en-my/legal/complaints" } ], "semak": "Saluran SC dah disahkan (fakta sc.complaints). Sama ada Luno ahli SIDREC (pertikaian wang bawah RM250,000) belum disahkan." }, { "id": "sc.complaints", "cat": "bantu", "label": "Aduan kepada Suruhanjaya Sekuriti (SC)", "value": "SC terima aduan tentang salah laku syarikat yang berlesen atau berdaftar dengan SC, dan tentang skim pelaburan atau scam tanpa lesen. Isi borang aduan SC dan hantar ke emel aduan@seccom.com.my atau melalui pos, atau call talian SC 03-6204 8999 (Isnin hingga Jumaat kecuali cuti umum, 9 pagi hingga 6 petang). SC tak terlibat dalam pertikaian sivil persendirian dan tak boleh jadi peguam korang", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "SC: Capital Market Service Related Complaints", "url": "https://www.sc.com.my/investor-empowerment/lodge-a-complaint-whistleblowing/capital-market-service-related-complaints" } ], "note": "Laman SC tak sebut aset digital secara khusus, tapi Luno Malaysia berdaftar dengan SC, jadi salah laku entiti berdaftar masuk bidang aduan SC. SC tak semestinya ambil tindakan untuk setiap aduan." }, { "id": "info.requests", "cat": "kawal", "label": "Permintaan maklumat dari pihak berkuasa", "value": "Luno kata ia nilai permintaan maklumat dari pihak berkuasa satu-satu, perlukan permintaan bertulis yang sah ikut proses undang-undang, dan hanya dedahkan maklumat yang Luno wajib dedahkan dari segi undang-undang", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Luno: Submitting information requests to Luno", "url": "https://www.luno.com/en-my/legal/information-requests" } ], "note": "Laman tu untuk polis, agensi kerajaan dan pengawal selia; tak sebut pihak berkuasa cukai secara khusus." }, { "id": "status.page", "cat": "bantu", "label": "Status sistem", "value": "Laman status.luno.com papar insiden dan penyelenggaraan Luno (contoh 29 Sep 2026: kelewatan hantar ETH/ERC-20)", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "web", "title": "Luno Status", "url": "https://status.luno.com" }, { "type": "app", "title": "Toshi status alert", "shot": "LU-help-04-chat", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "kyc.time", "cat": "mula", "label": "Masa verifikasi identiti", "value": "Kebanyakan verifikasi identiti disemak automatik dalam beberapa minit, tapi boleh ambil satu atau dua hari kalau perlu semakan manual", "sources": [ { "type": "helpcentre", "title": "How do I verify my identity with Luno?", "url": "https://guide.luno.com/hc/en-gb/articles/11035587399709-How-do-I-verify-my-identity-with-Luno", "updated": "2026-09-28" } ], "how": "official", "semak": "Masa biasa khusus Malaysia tidak dinyatakan.", "checked": "2026-09-29" }, { "id": "kyc.docs.my", "cat": "mula", "label": "Dokumen identiti diterima (Malaysia)", "value": "Warganegara Malaysia guna MyKad untuk verify, dan warga asing guna pasport yang sah", "sources": [ { "type": "helpcentre", "title": "Which identity documents are accepted for verification?", "url": "https://guide.luno.com/hc/en-gb/articles/11035573714973-Which-identity-documents-are-accepted-for-verification", "updated": "2026-09-25" } ], "how": "official", "checked": "2026-09-29" }, { "id": "kyc.foreign", "cat": "mula", "label": "Warga asing di Malaysia", "value": "Warga asing yang tinggal di Malaysia boleh buka akaun dengan pasport sah, selfie berwarna (tak lebih 24 jam), bukti alamat di Malaysia dan permit tinggal atau visa yang sah. Nama dan nombor pasport mesti sama dengan akaun bank", "sources": [ { "type": "helpcentre", "title": "I'm a foreign resident, not a local citizen. Can I still open a Luno account?", "url": "https://guide.luno.com/hc/en-gb/articles/11035573761181-I-m-a-foreign-resident-not-a-local-citizen-Can-I-still-open-a-Luno-account", "updated": "2026-09-23" } ], "how": "official", "semak": "Artikel umum semua negara; jenis permit yang diterima khusus MY tidak disenaraikan.", "checked": "2026-09-29" }, { "id": "multibuy", "cat": "beli", "label": "Beli beberapa syiling sekali gus", "value": "Beli beberapa syiling sekali gus ada di Malaysia. Caj sama dengan beli dan jual biasa, dan baki dibahagi sama rata antara syiling", "sources": [ { "type": "helpcentre", "title": "How do I buy multiple coins at once?", "url": "https://guide.luno.com/hc/en-gb/articles/11035618641949-How-do-I-buy-multiple-coins-at-once", "updated": "2026-09-19" } ], "how": "official", "checked": "2026-09-29" }, { "id": "ex.view", "cat": "exchange", "label": "Exchange view dalam app MY", "value": "App Luno Malaysia ada Exchange view: tab Exchange di bar bawah, dan suis \"Exchange · Advanced trading tools\" dalam laci profil", "sources": [ { "type": "app", "title": "Exchange tab", "shot": "LU-ex-01-tab", "url": "app://luno 8.117.1 (iOS)" }, { "type": "app", "title": "Laci profil", "shot": "LU-prof-01-menu", "url": "app://luno 8.117.1 (iOS)" }, { "type": "helpcentre", "title": "How do I toggle Exchange view on and off?", "url": "https://guide.luno.com/hc/en-gb/articles/11035565481501-How-do-I-toggle-Exchange-view-on-and-off", "updated": "2026-09-21" } ], "how": "both", "checked": "2026-09-29" }, { "id": "app.lang.daus", "cat": "mula", "label": "Bahasa app dalam akaun Daus", "value": "English (UK); skrin dalam site ni dalam English, label BM ditulis sebelah", "sources": [ { "type": "app", "title": "Settings", "shot": "LU-set-01-account", "url": "app://luno 8.117.1 (iOS)" } ], "how": "app", "checked": "2026-09-29" }, { "id": "sidrec", "cat": "bantu", "label": "Luno dan SIDREC", "value": "Belum disahkan sama ada Luno berada dalam skim SIDREC. Senarai ahli di laman SIDREC bertarikh 19 Dis 2024", "sources": [ { "type": "web", "title": "SIDREC Members", "url": "https://www.sidrec.com.my/sidrec-members/" } ], "how": "official", "semak": "Senarai SIDREC mungkin lapuk; sahkan dengan SIDREC/SC sebelum tulis saluran aduan luar.", "checked": "2026-09-29" }, { "id": "promo.apex", "cat": "reward", "label": "Apex League Trading Contest 2026", "value": "Apex League Trading Contest 2026 anjuran Luno Malaysia berjalan 24 Ogos hingga 19 Okt 2026, untuk pemastautin Malaysia di Level 3", "sources": [ { "type": "web", "title": "Luno: Apex League Trading Contest 2026 T&C", "url": "https://www.luno.com/en-my/legal/terms-conditions-for-luno%E2%80%99s-apex-league-trading-contest-2026" } ], "how": "official", "note": "Tamat 19 Okt 2026; pindah ke changelog lepas tu.", "checked": "2026-09-29" }, { "id": "features.notmy", "cat": "aset", "label": "Ciri Luno yang tiada di Malaysia", "value": "Ciri Luno ni tiada di Malaysia: Luno Pay (Afrika Selatan), saham/ETF tokenised dan Blue Chip+ (Afrika Selatan dan Nigeria), Prediction Markets (Afrika Selatan dan Nigeria), USDC Earn (Afrika Selatan), dan trading wallet untuk app dan web (Indonesia dulu)", "sources": [ { "type": "helpcentre", "title": "Where can I use Luno Pay?", "url": "https://guide.luno.com/hc/en-gb/articles/30532559419421-Where-can-I-use-Luno-Pay", "updated": "2026-09-28" }, { "type": "helpcentre", "title": "Which stocks and ETFs are available on Luno?", "url": "https://guide.luno.com/hc/en-gb/articles/28772864978333-Which-stocks-and-ETFs-are-available-on-Luno", "updated": "2026-09-25" }, { "type": "helpcentre", "title": "How Luno’s Prediction Markets work", "url": "https://guide.luno.com/hc/en-gb/articles/33407164922013-How-Luno-s-Prediction-Markets-work", "updated": "2026-09-28" }, { "type": "helpcentre", "title": "How do I earn interest on my USDC?", "url": "https://guide.luno.com/hc/en-gb/articles/27884448445469-How-do-I-earn-interest-on-my-USDC", "updated": "2026-09-26" }, { "type": "helpcentre", "title": "What is a trading wallet?", "url": "https://guide.luno.com/hc/en-gb/articles/38446909136413-What-is-a-trading-wallet", "updated": "2026-09-11" }, { "type": "app", "title": "App Store preview \"*Only available in South Africa\"", "shot": "LU-zero-02-appstore-page", "url": "app://luno 8.117.1 (iOS)" } ], "how": "both", "checked": "2026-09-29" }, { "id": "otp.resend", "cat": "akses", "label": "SMS OTP tak sampai", "value": "Kalau SMS OTP tak sampai, tunggu satu minit dan tekan RESEND SMS. Semak folder spam atau mesej disekat, dan app penapis mesej (contoh Truecaller). Kalau masih tiada, cuba lagi kemudian atau hubungi support", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "I’m not receiving the SMS code. How do I fix it?", "url": "https://guide.luno.com/hc/en-gb/articles/11035565417373-I-m-not-receiving-the-SMS-code-How-do-I-fix-it", "updated": "2026-09-28" } ] }, { "id": "otp.whatsapp", "cat": "akses", "label": "OTP melalui WhatsApp", "value": "Luno mungkin hantar OTP melalui WhatsApp sebagai ganti SMS. Mesej tu cuma ada kod nombor, dan nama penghantar bukan \"Luno\" dan boleh bertukar. Luno tak guna WhatsApp untuk support atau untuk hantar link", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Is the verification code I received on WhatsApp legitimate?", "url": "https://guide.luno.com/hc/en-gb/articles/38701898497565-Is-the-verification-code-I-received-on-WhatsApp-legitimate", "updated": "2026-09-21" } ] }, { "id": "trusted.device", "cat": "akses", "label": "Trusted device", "value": "OTP log masuk dihantar sebagai push notification ke trusted device. Peranti lama boleh dibuang walaupun dah tiada di tangan (korang perlu terima SMS di nombor asal), dan lepas tu OTP dihantar ke emel", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "I can't sign in to my Luno account", "url": "https://guide.luno.com/hc/en-gb/articles/33774655719069-I-can-t-sign-in-to-my-Luno-account", "updated": "2026-09-28" }, { "type": "helpcentre", "title": "My phone is lost, stolen or replaced", "url": "https://guide.luno.com/hc/en-gb/articles/11035599878685-My-phone-is-lost-stolen-or-replaced", "updated": "2026-09-27" }, { "type": "app", "title": "Your devices", "shot": "LU-sec-05-devices", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "hold.48h", "cat": "akses", "label": "Tahan 48 jam lepas tukar phone", "value": "Tukar trusted device atau set semula 2FA di phone baru akan tahan hantar crypto dan withdraw tunai selama 48 jam secara automatik; akaun masih boleh diguna", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "My phone is lost, stolen or replaced", "url": "https://guide.luno.com/hc/en-gb/articles/11035599878685-My-phone-is-lost-stolen-or-replaced", "updated": "2026-09-27" } ], "num": 48 }, { "id": "2fa.recover", "cat": "akses", "label": "Hilang app authenticator (2FA)", "value": "Kalau app authenticator (2FA) hilang, tekan HAVING TROUBLE semasa log masuk, kemudian I can't access my authentication app, kemudian Account recovery. Untuk pulihkan cara ni, korang perlu akses emel utama dan nombor telefon akaun. Cara lain ialah pulihkan app authenticator guna setup key yang korang simpan masa mula-mula set 2FA", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "I can't access my authentication app. What can I do?", "url": "https://guide.luno.com/hc/en-gb/articles/11035596838685-I-can-t-access-my-authentication-app-What-can-I-do", "updated": "2026-09-26" } ] }, { "id": "2fa.code.time", "cat": "akses", "label": "Kod 2FA 6 digit tak jalan", "value": "Sebab paling biasa kod 2FA 6 digit tak jalan ialah tetapan masa di telefon tak tepat", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "I've lost access to my Luno account. How do I recover my account?", "url": "https://guide.luno.com/hc/en-gb/articles/11035644530077-I-ve-lost-access-to-my-Luno-account-How-do-I-recover-my-account", "updated": "2026-09-26" } ] }, { "id": "selfie.note", "cat": "akses", "label": "Selfie with ID and note", "value": "Luno minta gambar berwarna muka korang memegang dokumen identiti dan nota tulisan tangan (bukan cetak) yang ada tarikh hari tu, ayat \"For Luno use only\" dan tindakan yang diminta. Luno mungkin juga buat panggilan keselamatan", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How do I take a good selfie with ID and note?", "url": "https://guide.luno.com/hc/en-gb/articles/11035596902429-How-do-I-take-a-good-selfie-with-ID-and-note", "updated": "2026-09-28" }, { "type": "helpcentre", "title": "I can't access my 2FA authentication app", "url": "https://guide.luno.com/hc/en-gb/articles/11035599823901-I-can-t-access-my-2FA-authentication-app", "updated": "2026-09-17" } ] }, { "id": "one.account", "cat": "akses", "label": "Satu akaun seorang", "value": "Luno benarkan satu akaun verified untuk setiap orang. Akaun tambahan akan digantung sebagai akaun pendua", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "I forgot my sign-in email address", "url": "https://guide.luno.com/hc/en-gb/articles/13419626943005-I-forgot-my-sign-in-email-address", "updated": "2026-09-28" }, { "type": "helpcentre", "title": "I created a new Luno account because I couldn’t access my previous account", "url": "https://guide.luno.com/hc/en-gb/articles/11035581534109-I-created-a-new-Luno-account-because-I-couldn-t-access-my-previous-account", "updated": "2026-09-28" } ] }, { "id": "age.min", "cat": "akaun", "label": "Umur minimum", "value": "Terma Luno Malaysia kata pengguna mesti berumur 18 tahun ke atas, dan polisi privasi Luno kata produk Luno bukan untuk orang bawah 18 tahun", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Luno Malaysia: Terms of use", "url": "https://www.luno.com/en-my/legal/terms-of-use" }, { "type": "web", "title": "Luno: Privacy policy", "url": "https://www.luno.com/en-my/legal/privacy" } ], "quote": "You are 18 years of age or over" }, { "id": "pw.forgot", "cat": "akses", "label": "Lupa password", "value": "Kalau lupa password, guna Forgot password. Korang perlu OTP 6 digit yang dihantar ke emel dan OTP yang dihantar ke nombor telefon (atau kod app 2FA kalau korang guna 2FA)", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "I've lost access to my Luno account. How do I recover my account?", "url": "https://guide.luno.com/hc/en-gb/articles/11035644530077-I-ve-lost-access-to-my-Luno-account-How-do-I-recover-my-account", "updated": "2026-09-26" } ] }, { "id": "email.forgot", "cat": "akses", "label": "Lupa emel akaun", "value": "Kalau lupa emel akaun, cari emel \"Welcome to Luno\" atau emel dari penghantar @luno.com, semak kata laluan yang tersimpan di telefon, dan cuba Continue with Google atau Apple. Kalau masih tak jumpa, hubungi support", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "I forgot my sign-in email address", "url": "https://guide.luno.com/hc/en-gb/articles/13419626943005-I-forgot-my-sign-in-email-address", "updated": "2026-09-28" } ] }, { "id": "login.facebook", "cat": "akaun", "label": "Dulu daftar guna Facebook", "value": "Pilihan log masuk guna Facebook dah tiada di Luno. Kalau korang ingat password Luno, log masuk guna emel dan password tu. Kalau tak pernah set password, di skrin log masuk tekan HAVING TROUBLE → Forgot my password → Continue, dan guna emel yang disambung pada akaun Facebook masa daftar. Emel tu boleh dicari dalam bahagian About (maklumat hubungan) profil Facebook", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "I can't sign in with Facebook anymore", "url": "https://guide.luno.com/hc/en-gb/articles/22080762935325-I-can-t-sign-in-with-Facebook-anymore", "updated": "2026-06-29" } ], "note": "Kalau masih tersangkut, artikel suruh hubungi support dan sebut dulu guna Facebook, serta apa yang dah dicuba." }, { "id": "lock.self", "cat": "keselamatan", "label": "Kunci akaun sendiri", "value": "Korang boleh kunci akaun sendiri guna link \"Lock your account\" di bawah mana-mana emel notifikasi Luno. Akaun dikunci 7 hari (beli, jual, hantar, deposit, withdraw dan Exchange dimatikan), dan Luno tak boleh buka kunci lebih awal", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How do I lock my Luno account?", "url": "https://guide.luno.com/hc/en-gb/articles/11035620134301-How-do-I-lock-my-Luno-account", "updated": "2026-09-28" } ], "num": 7 }, { "id": "compromised.steps", "cat": "keselamatan", "label": "Akaun diceroboh: langkah", "value": "Kalau akaun diceroboh, Luno suruh korang kunci akaun, laporkan aktiviti mencurigakan, matikan Send, tukar password, dan buang peranti serta API key yang korang tak kenal", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "I think my account has been compromised. What should I do?", "url": "https://guide.luno.com/hc/en-gb/articles/11035627961117-I-think-my-account-has-been-compromised-What-should-I-do", "updated": "2026-09-28" } ] }, { "id": "send.enable.wait", "cat": "keselamatan", "label": "Tempoh tunggu hidupkan Send", "value": "Lepas korang minta hidupkan Send, ada tempoh tunggu antara 24 jam dan 14 hari sebelum Send aktif. Tujuannya keselamatan: kalau pencuri berjaya masuk akaun, dia tak boleh terus hantar crypto keluar, dan korang ada masa untuk laporkan dan selamatkan akaun. Luno juga boleh matikan Send secara automatik selepas beberapa bulan tak guna, atau bila passkey atau 2FA dibuang", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Protect your wallet by disabling the option to send cryptocurrency", "url": "https://guide.luno.com/hc/en-gb/articles/11035611734429-Protect-your-wallet-by-disabling-the-option-to-send-cryptocurrency", "updated": "2026-09-22" } ] }, { "id": "luno.never", "cat": "keselamatan", "label": "Luno TAK AKAN", "value": "Luno tak akan hubungi korang tanpa diminta (kalau korang tak buka tiket support dulu) untuk suruh korang buang trusted device, passkey atau 2FA, hidupkan Send, atau kongsi OTP atau PIN telefon. Luno juga tak akan suruh korang jangan log masuk atau jangan guna akaun korang untuk tempoh yang lama. WhatsApp cuma dipakai untuk hantar kod OTP, bukan untuk support", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Beware of fake support calls and emails targeting Luno accounts", "url": "https://guide.luno.com/hc/en-gb/articles/33684105788445-Beware-of-fake-support-calls-and-emails-targeting-Luno-accounts", "updated": "2026-09-22" }, { "type": "helpcentre", "title": "I can't sign in to my Luno account", "url": "https://guide.luno.com/hc/en-gb/articles/33774655719069-I-can-t-sign-in-to-my-Luno-account", "updated": "2026-09-28" }, { "type": "helpcentre", "title": "Is the verification code I received on WhatsApp legitimate?", "url": "https://guide.luno.com/hc/en-gb/articles/38701898497565-Is-the-verification-code-I-received-on-WhatsApp-legitimate", "updated": "2026-09-21" } ] }, { "id": "nsrc.997", "cat": "bantu", "label": "Talian scam NSRC 997", "value": "Kalau kena scam, call NSRC (Pusat Respons Scam Kebangsaan) di talian 997, yang dibuka 24 jam setiap hari. Laman rasmi kerajaan minta mangsa call dalam masa 24 jam selepas sedar kena tipu, supaya pihak berkuasa boleh sekat akaun bank dan transaksi. Lepas tu hubungi bank korang dan buat laporan polis di balai polis terdekat", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "MyGOV: NSRC 997 Hotline (dikemas kini 31 Jul 2026)", "url": "https://www.malaysia.gov.my/en/categories/safety-and-community/cybersecurity/nsrc-997-hotline", "updated": "2026-07-31" } ], "note": "Laman rasmi senaraikan scam kripto (Bitcoin dan Ethereum) antara kes yang boleh dilapor. Laporan polis disenarai sebagai langkah berasingan; laman tu tak kata panggilan 997 dikira laporan polis." }, { "id": "socials.my", "cat": "keselamatan", "label": "Akaun sosial rasmi (Malaysia)", "value": "Akaun sosial rasmi Luno untuk Malaysia ialah Instagram Malaysia, Facebook Malaysia, Facebook Community Group Malaysia dan Telegram Malaysia, serta X, TikTok, YouTube dan LinkedIn global. Akaun lain bukan diurus oleh Luno", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "What are Luno's official social media accounts?", "url": "https://guide.luno.com/hc/en-gb/articles/25905286891165-What-are-Luno-s-official-social-media-accounts", "updated": "2026-09-05" } ] }, { "id": "highrisk", "cat": "hantar", "label": "Alamat \"high-risk\"", "value": "Luno sekat penghantaran ke alamat yang dikaitkan dengan jenayah, contohnya alamat yang kena sekatan atau berkait ransomware", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "What is a “high-risk” address and why can’t I send funds to one?", "url": "https://guide.luno.com/hc/en-gb/articles/11035596335389-What-is-a-high-risk-address-and-why-can-t-I-send-funds-to-one", "updated": "2026-09-22" } ] }, { "id": "location.why", "cat": "akaun", "label": "Kenapa Luno minta lokasi", "value": "Luno minta lokasi untuk pastikan korang tak guna Luno di negara yang disekat atau tak disokong. Permintaan lokasi muncul bila korang buat transaksi", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Luno asked me to share my location. Why?", "url": "https://guide.luno.com/hc/en-gb/articles/11035618003613-Luno-asked-me-to-share-my-location-Why", "updated": "2026-09-28" } ] }, { "id": "abroad.signin", "cat": "akaun", "label": "Log masuk dari luar negara", "value": "Luno boleh sekat log masuk yang datang dari luar negara tempat akaun korang disahkan, sebab log masuk dari luar negara ialah tanda biasa akaun diceroboh", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Why can’t I sign in to my Luno account from a different country?", "url": "https://guide.luno.com/hc/en-gb/articles/11035611805085-Why-can-t-I-sign-in-to-my-Luno-account-from-a-different-country", "updated": "2026-09-22" } ] }, { "id": "travel.unsupported", "cat": "akaun", "label": "Negara yang Luno tak sokong", "value": "Luno tak boleh diguna untuk transaksi di 33 negara dan wilayah ni: Afghanistan, Algeria, Bangladesh, Belarus, Burundi, Republik Afrika Tengah, China, Congo, Cuba, Republik Demokratik Congo, Mesir, Eritrea, Ethiopia, Guinea-Bissau, Iran, Iraq, Kuwait, Kyrgyzstan, Lubnan, Libya, Mali, Maghribi, Myanmar, Nepal, Korea Utara, Qatar, Rusia, Somalia, Sudan Selatan, Sudan, Syria, Ukraine dan Yaman", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Which countries can I use my Luno account in?", "url": "https://guide.luno.com/hc/en-gb/articles/11035628803101-Which-countries-can-I-use-my-Luno-account-in", "updated": "2026-09-01" } ], "num": 33, "note": "Senarai disalin dari artikel (dikemas kini 1 Sep 2026). Arab Saudi, Singapura dan UAE tiada dalam senarai." }, { "id": "travel.unsupported.rule", "cat": "akaun", "label": "Berada di negara tak disokong", "value": "Kalau korang melancong atau pindah ke negara yang Luno tak sokong, korang tak boleh buat transaksi dengan akaun Luno selagi berada di situ. Dana kekal selamat dalam wallet, dan fungsi akaun pulih bila korang keluar dari negara tu. Kalau pindah terus ke negara tu, support boleh bantu withdraw sekali gus ke akaun bank atas nama sendiri, atau ke alamat crypto yang Luno semak dan luluskan", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Which countries can I use my Luno account in?", "url": "https://guide.luno.com/hc/en-gb/articles/11035628803101-Which-countries-can-I-use-my-Luno-account-in", "updated": "2026-09-01" } ] }, { "id": "travel.3months", "cat": "akaun", "label": "Berada di negara lain (bukan senarai tak disokong)", "value": "Di negara yang tiada dalam senarai tak disokong, korang boleh guna Luno macam biasa sehingga 3 bulan. Lepas 3 bulan di luar negara tempat korang daftar, korang kena verify semula profil untuk negara baru; kalau tak nak, akaun cuma boleh diguna semula bila korang balik ke negara asal", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Which countries can I use my Luno account in?", "url": "https://guide.luno.com/hc/en-gb/articles/11035628803101-Which-countries-can-I-use-my-Luno-account-in", "updated": "2026-09-01" } ] }, { "id": "locked.limits", "cat": "akaun", "label": "Akaun dikunci sebab capai had", "value": "Kalau akaun dikunci sebab capai had, hantar dokumen tambahan melalui Settings → Verification", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "My account is locked", "url": "https://guide.luno.com/hc/en-gb/articles/11035591895837-My-account-is-locked", "updated": "2026-09-25" } ] }, { "id": "closed.reasons", "cat": "akaun", "label": "Kenapa Luno tutup akaun", "value": "Antara sebab Luno tutup akaun ialah ralat operasi (contoh daftar di negara yang Luno tak beroperasi), aktiviti haram atau penipuan, langgar Terms of Use, dan risiko kawal selia. Luno tak wajib beri sebab", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Why was my Luno account closed?", "url": "https://guide.luno.com/hc/en-gb/articles/21603578947997-Why-was-my-Luno-account-closed", "updated": "2026-09-28" } ] }, { "id": "exit.region", "cat": "akaun", "label": "Bila Luno keluar dari satu wilayah (2026)", "value": "Bila Luno hentikan servis di satu wilayah pada 2026, Luno beri notis 3 bulan melalui emel dan notifikasi dalam app, hantar peringatan berkala, matikan hantar crypto dulu, tutup akaun pada tarikh akhir, dan terbitkan panduan untuk tuntut dana yang belum dikeluarkan", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Guidance for customers in regions where Luno no longer provides service", "url": "https://guide.luno.com/hc/en-gb/articles/36416598146717-Guidance-for-customers-in-regions-where-Luno-no-longer-provides-service", "updated": "2026-09-17" } ], "note": "Artikel tak namakan wilayah tu dan bukan tentang Malaysia. Dipakai sebagai contoh cara Luno keluar dari sesuatu pasaran." }, { "id": "close.steps", "cat": "akaun", "label": "Syarat tutup akaun", "value": "Untuk tutup akaun, batalkan repeat buy dan bayaran berjadual dulu, kosongkan akaun, dan jangan guna akaun selama 30 hari. Baki bawah USD10 yang masih tinggal diambil sebagai yuran proses", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How do I close my account?", "url": "https://guide.luno.com/hc/en-gb/articles/11035565393181-How-do-I-close-my-account", "updated": "2026-09-26" } ], "parts": { "small": "Baki bawah USD10 yang masih tinggal diambil sebagai yuran proses" } }, { "id": "moved.country", "cat": "akaun", "label": "Pindah negara", "value": "Kalau pindah negara, kosongkan wallet mata wang tempatan, tukar Country dalam Settings, kemudian hubungi support dan hantar dokumen negara baru. Ciri dan syiling di negara baru mungkin berbeza", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "I have a Luno account, but I’ve moved countries and want to change currencies. What now?", "url": "https://guide.luno.com/hc/en-gb/articles/11035573776925-I-have-a-Luno-account-but-I-ve-moved-countries-and-want-to-change-currencies-What-now", "updated": "2026-08-28" } ] }, { "id": "deceased.docs.my", "cat": "akaun", "label": "Dokumen waris (Malaysia)", "value": "Untuk tuntut akaun Luno si mati di Malaysia, waris perlu hantar emel dan nombor ID si mati, salinan ID dan sijil kematian yang disahkan, Geran Probet atau Surat Kuasa Mentadbir dari Mahkamah Tinggi Malaya (atau surat Amanah Raya untuk pusaka kecil aset alih sahaja, nilai sehingga RM600,000), ID dan bukti alamat wasi atau pentadbir, dan bukti akaun bank pusaka. Semua dokumen dalam PDF", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How do I access the crypto of a deceased Luno customer?", "url": "https://guide.luno.com/hc/en-gb/articles/11035596965405-How-do-I-access-the-crypto-of-a-deceased-Luno-customer", "updated": "2026-09-16" } ] }, { "id": "business.my", "cat": "akaun", "label": "Akaun bisnes Malaysia", "value": "Akaun bisnes Luno Malaysia dimohon melalui pelayar web, bukan app. Sdn Bhd perlu sediakan sifat perniagaan, nombor SST, dokumen pendaftaran syarikat yang disahkan (tak lebih 3 bulan), profil SSM, bukti alamat, dan carta pemilikan untuk pemegang 25% ke atas", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Malaysian business account application requirements", "url": "https://guide.luno.com/hc/en-gb/articles/36199741327389-Malaysian-business-account-application-requirements", "updated": "2026-08-27" } ] }, { "id": "sof.docs", "cat": "akaun", "label": "Dokumen sumber dana", "value": "Contoh dokumen sumber dana ialah slip gaji, kontrak kerja, penyata pendapatan perniagaan, penyata pelaburan, perjanjian jualan dan penyata cukai, dalam format PDF dan tak lebih 3 bulan", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Which documents can I submit to verify my source of funds?", "url": "https://guide.luno.com/hc/en-gb/articles/12968430982429-Which-documents-can-I-submit-to-verify-my-source-of-funds", "updated": "2026-09-28" } ] }, { "id": "poa.docs", "cat": "akaun", "label": "Bukti alamat", "value": "Bukti alamat mesti ada nama penuh, alamat kediaman dan tarikh tak lebih 3 bulan, contohnya bil utiliti, penyata ISP atau penyata bank", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Proof of residential address - accepted documents", "url": "https://guide.luno.com/hc/en-gb/articles/11035592380573-Proof-of-residential-address-accepted-documents", "updated": "2026-09-16" } ] }, { "id": "bank.statement.why", "cat": "akaun", "label": "Kenapa Luno minta penyata bank", "value": "Luno minta penyata bank untuk sahkan akaun bank tu milik korang, sahkan sumber dana, selesaikan masalah withdraw, atau jadikan bukti bayaran", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Why does Luno need my bank statement?", "url": "https://guide.luno.com/hc/en-gb/articles/11035612116509-Why-does-Luno-need-my-bank-statement", "updated": "2026-09-22" } ] }, { "id": "proof.reserves", "cat": "kawal", "label": "Proof of Reserves", "value": "Aset simpanan Luno diattestasi setiap bulan oleh Moore (Moore Johannesburg) guna kaedah Merkle Tree. Luno sendiri kata ni pelengkap, bukan ganti audit kewangan penuh", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "A guide to Luno’s Proof of Reserves", "url": "https://guide.luno.com/hc/en-gb/articles/14371776098845-A-guide-to-Luno-s-Proof-of-Reserves", "updated": "2026-09-21" } ] }, { "id": "dep.pop", "cat": "duit", "label": "Deposit tak masuk: bukti bayaran", "value": "Kalau deposit tak masuk lepas 2 hari bekerja, hantar kepada support bukti bayaran dari bank (nama penuh, jumlah, tarikh dan rujukan). SMS dan notifikasi tak diterima sebagai bukti", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "What can I do if my deposit isn't reflecting in my wallet?", "url": "https://guide.luno.com/hc/en-gb/articles/11035616675357-What-can-I-do-if-my-deposit-isn-t-reflecting-in-my-wallet", "updated": "2026-09-19" }, { "type": "helpcentre", "title": "Proof of payment instructions for Malaysian banks", "url": "https://guide.luno.com/hc/en-gb/articles/11035625039005-Proof-of-payment-instructions-for-Malaysian-banks", "updated": "2026-09-11" } ] }, { "id": "dep.international", "cat": "duit", "label": "Deposit antarabangsa", "value": "Deposit dari luar negara tak dibenarkan. Deposit mesti datang dari akaun bank di negara tempat akaun Luno korang disahkan; kalau tidak, deposit dipulangkan", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Things you need to know about Luno deposits", "url": "https://guide.luno.com/hc/en-gb/articles/11035592750109-Things-you-need-to-know-about-Luno-deposits", "updated": "2026-09-28" } ] }, { "id": "wd.fail.after", "cat": "duit", "label": "Withdraw gagal: bila hubungi support", "value": "Withdraw boleh gagal kalau butiran bank salah. Hubungi support kalau duit belum masuk selepas 48 jam", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Things you need to know about withdrawals on Luno", "url": "https://guide.luno.com/hc/en-gb/articles/11035617638429-Things-you-need-to-know-about-withdrawals-on-Luno", "updated": "2026-09-20" } ], "num": 48 }, { "id": "wd.ownname", "cat": "duit", "label": "Withdraw mesti nama sendiri", "value": "Akaun bank untuk withdraw mesti atas nama pemilik akaun Luno. Akaun kawan atau keluarga tak dibenarkan", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Things you need to know about withdrawals on Luno", "url": "https://guide.luno.com/hc/en-gb/articles/11035617638429-Things-you-need-to-know-about-withdrawals-on-Luno", "updated": "2026-09-20" } ] }, { "id": "wd.noreverse", "cat": "duit", "label": "Tarik balik withdraw", "value": "Terma Luno Malaysia kata pengguna bertanggungjawab pastikan arahan withdraw (termasuk nombor akaun bank) lengkap dan betul, dan Luno tak wajib terbalikkan atau ubah mana-mana withdraw", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Luno Malaysia: Terms of use", "url": "https://www.luno.com/en-my/legal/terms-of-use" } ], "semak": "Tiada artikel rasmi pasal batal withdraw yang belum diproses. Tanya support secepat mungkin kalau tersilap." }, { "id": "send.irreversible", "cat": "hantar", "label": "Hantar crypto tak boleh dibatalkan", "value": "Transaksi blockchain tak boleh diterbalikkan selepas dihantar", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Can I reverse or cancel a crypto transaction?", "url": "https://guide.luno.com/hc/en-gb/articles/11035626806813-Can-I-reverse-or-cancel-a-crypto-transaction", "updated": "2026-09-26" }, { "type": "app", "title": "Enable send", "shot": "LU-send-01-btc", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "send.test", "cat": "hantar", "label": "Hantar sedikit dulu", "value": "Luno cadang hantar jumlah kecil dulu sebelum jumlah besar", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How do I send cryptocurrency?", "url": "https://guide.luno.com/hc/en-gb/articles/11035594962461-How-do-I-send-cryptocurrency", "updated": "2026-09-24" } ] }, { "id": "send.fee.tips", "cat": "hantar", "label": "Caj hantar ikut blockchain", "value": "Caj hantar ikut permintaan blockchain, bukan ikut jumlah yang dihantar. Jadi satu hantaran besar lebih jimat dari banyak hantaran kecil", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Why is the fee for sending crypto sometimes so high?", "url": "https://guide.luno.com/hc/en-gb/articles/11035611075485-Why-is-the-fee-for-sending-crypto-sometimes-so-high", "updated": "2026-08-20" } ] }, { "id": "send.limits.rolling", "cat": "hantar", "label": "Had hantar bergulir", "value": "Had hantar dikira ikut tempoh bergulir 24 jam dan 30 hari, bukan ikut hari kalendar", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Why is my send amount limited?", "url": "https://guide.luno.com/hc/en-gb/articles/11035642630173-Why-is-my-send-amount-limited", "updated": "2026-08-31" } ] }, { "id": "recv.time", "cat": "hantar", "label": "Masa terima crypto", "value": "Anggaran masa crypto sampai di Luno ialah dari 5 minit hingga 2 jam, dan boleh lebih lama bila rangkaian sibuk, sebab transaksi perlu cukup confirmation", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How long does it take to receive cryptocurrency to my Luno wallet?", "url": "https://guide.luno.com/hc/en-gb/articles/11035619178781-How-long-does-it-take-to-receive-cryptocurrency-to-my-Luno-wallet", "updated": "2026-09-28" } ] }, { "id": "atom.memo", "cat": "hantar", "label": "Memo ATOM", "value": "Luno tak perlukan memo untuk terima ATOM, sebab setiap pengguna ada alamat ATOM sendiri. Bila hantar ATOM ke exchange lain, isi memo kalau exchange tu minta", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Should I use a memo when sending ATOM?", "url": "https://guide.luno.com/hc/en-gb/articles/14983031949853-Should-I-use-a-memo-when-sending-ATOM", "updated": "2026-07-19" } ] }, { "id": "xrp.tag.rule", "cat": "hantar", "label": "Tag XRP", "value": "Jangan hantar XRP ke Luno tanpa tag. Alamat terima XRP di Luno ada dua bahagian, iaitu alamat dan tag", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "What are XRP tags?", "url": "https://guide.luno.com/hc/en-gb/articles/11035591238941-What-are-XRP-tags", "updated": "2026-09-22" } ] }, { "id": "travelrule.share", "cat": "hantar", "label": "Maklumat dikongsi (Travel Rule)", "value": "Di Malaysia, Luno mungkin kongsi nama, nombor identiti dan alamat kediaman korang dengan platform penerima yang diluluskan", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Frequently asked questions about the Travel Rule", "url": "https://guide.luno.com/hc/en-gb/articles/11035627274269-Frequently-asked-questions-about-the-Travel-Rule", "updated": "2026-09-16" } ] }, { "id": "fep", "cat": "hantar", "label": "Dasar Pertukaran Asing BNM (FEP)", "value": "Bawah Dasar Pertukaran Asing BNM, hantar crypto ke exchange luar negara atau wallet peribadi dikira pelaburan aset mata wang asing. Kalau korang ada Pinjaman Ringgit Domestik (DRB), hadnya RM1,000,000 setahun untuk individu (reset 1 Januari), dan lebih dari tu perlu kelulusan BNM", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "What should I do if I've reached my foreign exchange limit?", "url": "https://guide.luno.com/hc/en-gb/articles/11035597078813-What-should-I-do-if-I-ve-reached-my-foreign-exchange-limit", "updated": "2026-09-19" }, { "type": "helpcentre", "title": "What is foreign exchange information and why does Luno need it?", "url": "https://guide.luno.com/hc/en-gb/articles/11035597022493-What-is-foreign-exchange-information-and-why-does-Luno-need-it", "updated": "2026-06-03" } ] }, { "id": "ex.market.taker", "cat": "exchange", "label": "Market order", "value": "Market order sentiasa dikira taker", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "What is a Market Order and how does it work?", "url": "https://guide.luno.com/hc/en-gb/articles/11035611351581-What-is-a-Market-Order-and-how-does-it-work", "updated": "2026-09-27" } ] }, { "id": "ex.stoplimit.nofill", "cat": "exchange", "label": "Stop-limit tak jamin diisi", "value": "Stop-limit jamin had harga tapi tak jamin order diisi; dalam pasaran laju harga boleh lompat melepasi had", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "What is a Stop-limit Order and how does it work?", "url": "https://guide.luno.com/hc/en-gb/articles/11035619788957-What-is-a-Stop-limit-Order-and-how-does-it-work", "updated": "2026-09-27" } ] }, { "id": "ex.webapp", "cat": "exchange", "label": "Web app Exchange", "value": "Luno Exchange boleh dipasang sebagai web app dari Safari/Chrome ke skrin utama", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "What's the Luno Exchange web app, and how do I install it?", "url": "https://guide.luno.com/hc/en-gb/articles/11035611564573-What-s-the-Luno-Exchange-web-app-and-how-do-I-install-it", "updated": "2026-09-21" } ] }, { "id": "otc.min", "cat": "pro", "label": "OTC Desk", "value": "OTC Desk Luno terima dagangan minimum USD50,000 dan maksimum USD2 juta setiap dagangan (dagangan lebih besar boleh diatur)", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Making large trades with the Luno OTC Desk", "url": "https://guide.luno.com/hc/en-gb/articles/36222171236253-Making-large-trades-with-the-Luno-OTC-Desk", "updated": "2026-09-27" } ] }, { "id": "quote.source", "cat": "beli", "label": "Dari mana harga Instant", "value": "Harga Instant dikira dari purata order book beberapa penyedia kecairan termasuk Luno Exchange, dan sebut harga tu sah 60 saat. Harga di Home dan carta pula datang dari dagangan lepas di Luno Exchange, manakala price alert guna data Luno Exchange dan exchange lain", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Why is the buy/sell quote different from prices shown elsewhere on Luno?", "url": "https://guide.luno.com/hc/en-gb/articles/14688461451293-Why-is-the-buy-sell-quote-different-from-prices-shown-elsewhere-on-Luno", "updated": "2026-09-28" } ] }, { "id": "quote.two.screens", "cat": "beli", "label": "Dua skrin, dua angka", "value": "Angka di skrin pertama cuma anggaran kasar dari dagangan lepas. Angka di skrin kedua (review) ialah sebut harga sebenar", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Why did I get less crypto than I paid for?", "url": "https://guide.luno.com/hc/en-gb/articles/20726909288989-Why-did-I-get-less-crypto-than-I-paid-for", "updated": "2026-09-19" } ] }, { "id": "stake.risks", "cat": "stake", "label": "Risiko staking", "value": "Penalti downtime dan slashing boleh kurangkan crypto yang di-stake (risiko ni ada di Ethereum dan Solana, dan tiada di Cardano). Ada juga risiko peristiwa di luar kawalan Luno", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "What are the risks involved in staking?", "url": "https://guide.luno.com/hc/en-gb/articles/11035642121885-What-are-the-risks-involved-in-staking", "updated": "2026-09-25" } ] }, { "id": "stake.first.reward", "cat": "stake", "label": "Reward pertama", "value": "Ada tempoh menunggu sebelum reward staking pertama masuk, dari beberapa minit hingga beberapa minggu ikut syiling", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How do my staking rewards work?", "url": "https://guide.luno.com/hc/en-gb/articles/11035602253981-How-do-my-staking-rewards-work", "updated": "2026-09-27" } ] }, { "id": "alerts.types", "cat": "beli", "label": "Jenis price alert", "value": "Price alert Luno ada dua syarat, More than (lebih dari) dan Less than (kurang dari), dan boleh diset Once-off (sekali sahaja) atau Every time (setiap kali). Alert dihantar sebagai notifikasi push, atau melalui emel kalau korang tak log masuk app", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "How do I monitor the cryptocurrency price and set up price alerts?", "url": "https://guide.luno.com/hc/en-gb/articles/11035595663901-How-do-I-monitor-the-cryptocurrency-price-and-set-up-price-alerts", "updated": "2026-08-25" }, { "type": "app", "title": "Create alert", "shot": "LU-alert-02-form", "url": "app://luno 8.117.1 (iOS)" } ] }, { "id": "widgets.ios", "cat": "beli", "label": "Widget Luno (iOS)", "value": "Untuk tambah widget Luno di iPhone, tekan lama ruang kosong di skrin utama → + → cari Luno → Add Widget", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How do I add Luno widgets to my home screen?", "url": "https://guide.luno.com/hc/en-gb/articles/21130207679261-How-do-I-add-Luno-widgets-to-my-home-screen", "updated": "2026-08-28" } ] }, { "id": "chg.gram", "cat": "aset", "label": "TON jadi GRAM", "value": "Pada 31 Julai 2026, Toncoin (TON) dinamakan semula Gram (GRAM). Baki ditukar 1:1 dan alamat kekal sama", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "TON is rebranding to GRAM (July 2026)", "url": "https://guide.luno.com/hc/en-gb/articles/37572538240669-TON-is-rebranding-to-GRAM-July-2026", "updated": "2026-08-04" } ] }, { "id": "chg.sky", "cat": "aset", "label": "MKR jadi SKY", "value": "Selepas 25 Ogos 2025, MKR tak boleh didagang lagi. SKY disenarai menjelang 28 Ogos 2025, dan baki MKR ditukar ke SKY secara automatik", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Maker (MKR) is becoming Sky (SKY) - August 2025", "url": "https://guide.luno.com/hc/en-gb/articles/29391263779741-Maker-MKR-is-becoming-Sky-SKY-August-2025", "updated": "2026-09-20" } ] }, { "id": "chg.sonic", "cat": "aset", "label": "FTM jadi S", "value": "Pada Mei 2025, Fantom (FTM) diganti Sonic (S) 1:1 secara automatik", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "Fantom (FTM) has become Sonic (S)", "url": "https://guide.luno.com/hc/en-gb/articles/24398066206237-Fantom-FTM-has-become-Sonic-S", "updated": "2026-09-21" } ] }, { "id": "chg.pol", "cat": "aset", "label": "MATIC jadi POL", "value": "Mulai 7 Ogos 2025, app papar POL (contoh POL/MYR) sebagai ganti MATIC", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "MATIC tokens are changing to POL tokens (August 2025)", "url": "https://guide.luno.com/hc/en-gb/articles/20901088750621-MATIC-tokens-are-changing-to-POL-tokens-August-2025", "updated": "2026-01-29" } ] }, { "id": "chg.einvoice", "cat": "cukai", "label": "E-invoice bermula", "value": "E-invoice bulanan Luno bermula untuk transaksi Julai 2025", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "helpcentre", "title": "How do I download my e-invoice from Luno Malaysia?", "url": "https://guide.luno.com/hc/en-gb/articles/28227135518621-How-do-I-download-my-e-invoice-from-Luno-Malaysia", "updated": "2026-02-23" } ] }, { "id": "promo.jom", "cat": "reward", "label": "Jom Invest Je (MY)", "value": "Giveaway Jom Invest Je berjalan 4 Mei 2026 hingga 23 Ogos 2026, dan dah tamat", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Luno: Malaysia Jom Invest Je T&C", "url": "https://www.luno.com/en-my/legal/malaysia-jom-invest-je-terms-and-conditions" } ] }, { "id": "promo.airasia", "cat": "reward", "label": "Luno & AirAsia rewards (MY)", "value": "Kempen Luno & AirAsia rewards berjalan 15 Apr 2025 hingga 15 Jul 2025, dan dah tamat", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Luno: Rewards and promotions", "url": "https://www.luno.com/en-my/legal/rewards-and-promotions" } ] }, { "id": "holidays.2026", "cat": "duit", "label": "Cuti umum persekutuan 2026", "value": "Senarai rasmi JPM: 17–18 Feb, 21–22 Mac, 1 Mei, 27 Mei, 31 Mei, 1 Jun, 17 Jun, 25 Ogos, 31 Ogos, 16 Sep, 8 Nov dan 25 Dis (tarikh bertanda * tertakluk perubahan). Cuti ganti untuk cuti yang jatuh hari Ahad ialah 23 Mac, 2 Jun dan 9 Nov 2026, di negeri yang cuti hujung minggu Sabtu dan Ahad (termasuk Selangor dan Kuala Lumpur)", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "JPM: Jadual Hari Kelepasan Am Persekutuan 2026", "url": "https://www.kabinet.gov.my/storage/2025/08/HKA-2026.pdf" }, { "type": "web", "title": "PublicHolidays.com.my: tarikh 2026 termasuk cuti ganti (sumber kedua)", "url": "https://publicholidays.com.my/ms/2026-dates/" } ], "semak": "Luno tak nyatakan senarai cuti mana yang dipakai (persekutuan / Selangor / GIRO). Senarai 2027 belum diterbitkan.", "data": [ "2026-02-17", "2026-02-18", "2026-03-21", "2026-03-22", "2026-03-23", "2026-05-01", "2026-05-27", "2026-05-31", "2026-06-01", "2026-06-02", "2026-06-17", "2026-08-25", "2026-08-31", "2026-09-16", "2026-11-08", "2026-11-09", "2026-12-25" ], "note": "PDF JPM tak senaraikan cuti ganti. Cuti ganti dikira ikut peraturan Akta Hari Kelepasan 1951: cuti yang jatuh hari Ahad diganti hari bekerja seterusnya yang bukan cuti (31 Mei Ahad, 1 Jun dah cuti, jadi 2 Jun). Disahkan dengan senarai PublicHolidays.com.my." }, { "id": "toomany", "cat": "akses", "label": "Mesej \"Too many requests\"", "value": "Tiada artikel rasmi Luno yang terangkan mesej ni", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Carian pusat bantuan Luno (343 artikel, 29 Sep 2026)", "url": "https://guide.luno.com/hc/en-gb" } ], "semak": "Tiada sumber rasmi. Jangan beri angka masa tunggu." }, { "id": "shariah.muftiwp", "cat": "aset", "label": "Pandangan Mufti Wilayah Persekutuan", "value": "Bayan Linnas Siri 153 (15 Nov 2018) oleh Mufti Wilayah Persekutuan kata penggunaan Bitcoin masa kini sebagai mata wang dilarang kerana tak menepati ciri mata wang dalam Islam dan tiada kawal selia. Hukum boleh berubah jika keadaan berubah", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Mufti WP: Bayan Linnas 153", "url": "https://muftiwp.gov.my/en/artikel/bayan-linnas/2773-bayan-linnas-153-hukum-penggunaan-mata-wang-bitcoin" } ], "parts": { "ref": "Bayan Linnas Siri 153 (15 Nov 2018)" } }, { "id": "shariah.muftisel", "cat": "aset", "label": "Pandangan Mufti Selangor", "value": "Fatwa Mufti Selangor bertarikh 17 Ogos 2021 kata harus berurus niaga dengan mata wang digital sebagai perantara bayaran, pemindahan wang dan aset simpanan jika memenuhi parameter, antaranya melalui platform berlesen dan dikawal selia, pengguna faham risikonya, dan tidak untuk aktiviti haram", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Mufti Selangor: Hukum Mata Wang Kripto (27 Okt 2023)", "url": "https://www.muftiselangor.gov.my/2023/10/27/hukum-matawang-kripto-cryptocurrency-satu-analisa-syarak/" } ], "parts": { "ref": "17 Ogos 2021" } }, { "id": "shariah.luno.claim", "cat": "aset", "label": "Pendirian Luno tentang Syariah", "value": "Luno kata aset patuh Syariah dilabel dalam app dan disemak oleh institusi penasihat Islam, dan pensijilan tu diperbaharui setiap tahun", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Luno: Sharia", "url": "https://www.luno.com/en-my/sharia" } ] }, { "id": "app.android", "cat": "mula", "label": "App Luno di Google Play", "value": "Di Google Play, pembangun app Luno ialah \"Luno Group Holdings Ltd\" dengan laman www.luno.com", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Google Play: Luno", "url": "https://play.google.com/store/apps/details?id=co.bitx.android.wallet&hl=en_MY&gl=MY" } ], "parts": { "dev": "Luno Group Holdings Ltd" } }, { "id": "coins.sendrecv", "cat": "aset", "label": "Syiling yang boleh hantar/terima", "value": "Artikel rangkaian Luno tulis hantar dan terima TIDAK disokong untuk BERA, DOT, ENS, GRAM, HBAR, INJ, JUP, NEAR, ONDO, OP, PYTH, RENDER, S, SEI, SUI, TAO, TIA, XAUT, XLM", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Which cryptocurrencies and transfer networks are supported on Luno?", "url": "https://guide.luno.com/hc/en-gb/articles/24966416910109-Which-cryptocurrencies-and-transfer-networks-are-supported-on-Luno", "updated": "2026-09-24" }, { "type": "app", "title": "Create receive address", "shot": "LU-recv-05-coins-1", "url": "app://luno 8.117.1 (iOS)" } ], "conflict": "Senarai Create receive address dalam app MY masih ada ENS, JUP, ONDO, OP, PYTH, RENDER dan XAUT. Jangan hantar syiling ni masuk atau keluar dulu: artikel rasmi kata hantar dan terima tak disokong, jadi tunggu sampai Luno sahkan (tanya support)." }, { "id": "coins.tao.region", "cat": "aset", "label": "TAO di Malaysia", "value": "TAO ada dalam senarai syiling MY dan app, tapi artikel rangkaian tulis TAO \"Only available in South Africa, Nigeria, Indonesia\"", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Which cryptocurrencies and transfer networks are supported on Luno?", "url": "https://guide.luno.com/hc/en-gb/articles/24966416910109-Which-cryptocurrencies-and-transfer-networks-are-supported-on-Luno", "updated": "2026-09-24" }, { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" }, { "type": "app", "title": "Choose crypto", "shot": "LU-buy-00b-assets", "url": "app://luno 8.117.1 (iOS)" } ], "conflict": "Dua artikel rasmi bercanggah; app MY papar TAO boleh dibeli." }, { "id": "coins.xaut.limits", "cat": "aset", "label": "XAUT: had", "value": "Tether Gold (XAUT) ada dalam senarai MY dan app, tapi tiada baris had Instant dan tiada pasangan Exchange dalam artikel yuran MY", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "helpcentre", "title": "Luno fees and limits in Malaysia", "url": "https://guide.luno.com/hc/en-gb/articles/14581451031709-Luno-fees-and-limits-in-Malaysia", "updated": "2026-09-25" }, { "type": "app", "title": "Newly listed", "shot": "LU-disc-01-top", "url": "app://luno 8.117.1 (iOS)" } ], "semak": "Had XAUT belum diterbitkan." }, { "id": "prices.snapshot", "cat": "exchange", "label": "Harga terakhir pasangan /MYR (gambaran bertarikh)", "value": "Harga dagangan terakhir 51 pasangan /MYR dari API awam Luno (Bitcoin ditulis XBT dalam API) pada 29 Sep 2026, 11:12 waktu Malaysia. Ni gambaran bertarikh, bukan harga semasa: kalkulator guna harga ni untuk kira minimum order dan sebagai harga permulaan, jadi tukar ke harga dalam app hari ni", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Luno API: GET /api/1/tickers", "url": "https://api.luno.com/api/1/tickers" } ], "data": { "at": "2026-09-29 11:12", "px": { "AAVE": 604.36, "ADA": 0.9824, "ALGO": 0.5504, "ANKR": 0.0198, "APE": 0.5888, "ARB": 0.7985, "ATOM": 6.93, "AVAX": 42.58, "AXS": 4.5228, "BCH": 1243, "BERA": 0.8788, "CRV": 1.5578, "DOT": 4.71, "ENS": 26.29, "ETH": 10885, "FET": 0.8963, "GRT": 0.1228, "HBAR": 0.4678, "HNT": 1.9188, "IMX": 0.6774, "INJ": 29.58, "JUP": 1.3292, "LDO": 1.7485, "LINK": 61.4, "LRC": 0.0418, "LTC": 277, "NEAR": 18.4535, "ONDO": 2.0579, "OP": 0.5254, "PAXG": 17051, "POL": 0.4632, "PYTH": 0.3197, "RENDER": 7.6567, "SAND": 0.1711, "SEI": 0.3013, "SKY": 0.3163, "SNX": 0.98, "SOL": 479.46, "SONIC": 0.156, "STRK": 0.1638, "SUI": 4.75, "TAO": 1282, "TIA": 1.7513, "TON": 6.316, "TRX": 1.3898, "UNI": 35.13, "VIRTUAL": 3.2992, "XLM": 0.8993, "XRP": 6.0501, "ZRO": 6.112, "BTC": 339513 } } }, { "id": "app.store.ios", "cat": "mula", "label": "App Luno di App Store (Malaysia)", "value": "App rasmi Luno di App Store Malaysia: https://apps.apple.com/my/app/luno-buy-crypto-and-us-stocks/id927362479 (pembangun Luno Pte Ltd)", "checked": "2026-09-29", "how": "both", "sources": [ { "type": "web", "title": "App Store: Luno: Buy Crypto and US Stocks", "url": "https://apps.apple.com/my/app/luno-buy-crypto-and-us-stocks/id927362479" }, { "type": "app", "title": "App Store dalam iPhone", "shot": "LU-zero-02-appstore-page", "url": "app://app-store" } ], "parts": { "url": "https://apps.apple.com/my/app/luno-buy-crypto-and-us-stocks/id927362479" } }, { "id": "app.store.android", "cat": "mula", "label": "App Luno di Google Play", "value": "App rasmi Luno di Google Play: https://play.google.com/store/apps/details?id=co.bitx.android.wallet (pembangun Luno Group Holdings Ltd)", "checked": "2026-09-29", "how": "official", "sources": [ { "type": "web", "title": "Google Play: Luno", "url": "https://play.google.com/store/apps/details?id=co.bitx.android.wallet" } ], "parts": { "url": "https://play.google.com/store/apps/details?id=co.bitx.android.wallet" } } ] }